BTray Hanging up Shutdown

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
JDLinn
Posts: 8
Joined: Wed Feb 26, 2014 2:10 pm

BTray Hanging up Shutdown

Post by JDLinn »

"Btray" is hanging up the shutdown for Backup4All. It must come "with" Backup4all because I've never seen it before in installed Backup4all. If we disable it in the startup menu (config.sys), will this harm the Backup4All program?

Thank you - Doug

JDLinn
Posts: 8
Joined: Wed Feb 26, 2014 2:10 pm

Re: BTray Hanging up Shutdown

Post by JDLinn »

This BTray thing you folks have sucks. I disabled it from the windows startup, and it still hung up the computer when it tried to shut down.

Does somebody have an answer for this?

Adrian (Softland)
Posts: 1548
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: BTray Hanging up Shutdown

Post by Adrian (Softland) »

Hi,

Do you have the latest version of Backup4all 5.3.723?
If not, please install it.
If you want to disable the tray icon, please open Backup4all and go to File->Options->Startup.
Uncheck the "Show tray icon" and press OK.

JDLinn
Posts: 8
Joined: Wed Feb 26, 2014 2:10 pm

Re: BTray Hanging up Shutdown

Post by JDLinn »

Yes I have the newest. I turned it off, and the thing still crashes when I try to get it to automatically shutdown after the backup. I had it working perfectly for a couple years .. now nada.

Adrian (Softland)
Posts: 1548
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: BTray Hanging up Shutdown

Post by Adrian (Softland) »

Hi,

I created a ticket for our developers to find the btray problem and fix it.

Post Reply