Search found 1462 matches

by Support
Wed Jun 12, 2019 8:29 am
Forum: Support & Troubleshooting
Topic: SFTP 10058 error
Replies: 5
Views: 5621

Re: SFTP 10058 error

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com
by Support
Fri Jun 07, 2019 7:35 am
Forum: Support & Troubleshooting
Topic: Themida - "http://www.oreans.com" - dialog when starting Backup4All
Replies: 5
Views: 3517

Re: Themida - "http://www.oreans.com" - dialog when starting Backup4All

Hi,

We want to protect our application. That is Themida used for.
Backup4all won't stop you running procmon. But it will not work if you run procmon.
by Support
Tue Jun 04, 2019 10:59 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 193

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

You are correct, I did not see the Mirror type was selected.
by Support
Tue Jun 04, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: Can Backup4all backup/restore Windows partition?
Replies: 1
Views: 124

Re: Can Backup4all backup/restore Windows partition?

Hi,

Backup4all was not designed for system/partition backup.
It was designed for data files backups only.
by Support
Mon May 20, 2019 10:05 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 193

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi, The size information in log is about the size we use on the disc, in order not to fill it, but it can increase to the maximum available space. The used space is also calculated to allow the backup catalog on the same disc, if necessarily. I understand you want to back up 6 TB on 120 BD-R dual la...
by Support
Wed Apr 24, 2019 9:12 am
Forum: Support & Troubleshooting
Topic: Mirror Backup not deleting excluded files
Replies: 3
Views: 1649

Re: Mirror Backup not deleting excluded files

@BackItUpSafely

Please send us the same files to support[at]backup4all[dot]com in order to analyze this situation
- the last backup log
- the backup catalog (.bkc file) from the backup destination
by Support
Fri Apr 19, 2019 10:43 am
Forum: Support & Troubleshooting
Topic: Use Amazon S3 as a backup source
Replies: 2
Views: 286

Re: Use Amazon S3 as a backup source

Hi,

You cannot have the backup source on Amazon S3.
by Support
Mon Apr 15, 2019 9:09 am
Forum: Support & Troubleshooting
Topic: Scheduled backup aborting with "User pressed cancel"
Replies: 1
Views: 277

Re: Scheduled backup aborting with "User pressed cancel"

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Support
Mon Mar 25, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: How do i rename a backup job?
Replies: 2
Views: 357

Re: How do i rename a backup job?

Hi,

You need to edit the Name field in Backup Properties->General page, then press Save.
Is the backup name changed in Backup4all?
If not, do you get any error message?
by Support
Tue Mar 19, 2019 1:51 pm
Forum: Support & Troubleshooting
Topic: migrating settings
Replies: 2
Views: 353

Re: migrating settings

Hi,

Please read this article about how to backup and restore the Backup4all configurations:
https://www.backup4all.com/how-to-back- ... ns-kb.html