BTray Hanging up Shutdown

JDLinn · Post by **JDLinn** » Sat Mar 14, 2015 1:04 pm

"Btray" is hanging up the shutdown for Backup4All. It must come "with" Backup4all because I've never seen it before in installed Backup4all. If we disable it in the startup menu (config.sys), will this harm the Backup4All program?

Thank you - Doug

JDLinn · Post by **JDLinn** » Sun Mar 15, 2015 12:58 pm

This BTray thing you folks have sucks. I disabled it from the windows startup, and it still hung up the computer when it tried to shut down.

Does somebody have an answer for this?

Post by **Adrian (Softland)** » Mon Mar 16, 2015 2:21 pm

Hi,

Do you have the latest version of Backup4all 5.3.723?
If not, please install it.
If you want to disable the tray icon, please open Backup4all and go to File->Options->Startup.
Uncheck the "Show tray icon" and press OK.

JDLinn · Post by **JDLinn** » Wed Mar 18, 2015 12:40 am

Yes I have the newest. I turned it off, and the thing still crashes when I try to get it to automatically shutdown after the backup. I had it working perfectly for a couple years .. now nada.

Post by **Adrian (Softland)** » Wed Mar 18, 2015 9:34 am

Hi,

I created a ticket for our developers to find the btray problem and fix it.

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