Unable to delete or edit a backup job

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kwlees
Posts: 5
Joined: Sun Jun 25, 2023 12:19 am

Unable to delete or edit a backup job

Post by kwlees »

Hello,
I just downloaded the Standard trial and I created a test backup job. I then decided to change it so I cancelled it from running. It's not running, but I cannot edit or delete it. I had to create a new backup job and am running that one now. Is this because it is the trial version that I cannot delete or edit a cancelled backup job?
Thanks
Karene

Adrian (Softland)
Posts: 1898
Joined: Wed Dec 16, 2009 12:46 pm

Re: Unable to delete or edit a backup job

Post by Adrian (Softland) »

Hi,

The backup job should be available for edit after the cancel.
Please make sure the bbackup.exe process is not stuck in Task Manager. If it's still running, you can kill it and then restart Backup4all.
Now you should be able to edit the backup job.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

kwlees
Posts: 5
Joined: Sun Jun 25, 2023 12:19 am

Re: Unable to delete or edit a backup job

Post by kwlees »

Thank you. That fixed it.

Adrian (Softland)
Posts: 1898
Joined: Wed Dec 16, 2009 12:46 pm

Re: Unable to delete or edit a backup job

Post by Adrian (Softland) »

Hi,

I'm glad the problem was solved.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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