"Stop backup" does not work

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onesong
Posts: 3
Joined: Wed Aug 25, 2010 3:08 pm

"Stop backup" does not work

Post by onesong » Thu Mar 01, 2012 2:57 pm

I make a backup do the cloud-hdd.
Clicking on "Stop" does not stop the Backup!
It only greys out the "stop"-button and the backup-job goes on with "adding" files.

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: "Stop backup" does not work

Post by Support » Fri Mar 02, 2012 8:27 am

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com

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