Backup4all Forum

Hello,

We are evaluating B4A for purchase, and it is very impressive so far, but have run into one minor problem.

We have a daily schedule configured to run a backup job, and it does not always run. This is very similar to the problem another user described in this thread: support-trouble-f7/daily-scheduled-back ... t1770.html

I have found that the job will run reliably with my own admin account, but we have a dedicated backup account we want the job to run under, without admin privileges.

This is on a 2008 server running under VMWare, the account the backup is to be run as is a member of the Backup Operators group. I have given that group full control permissions of the folder to be backed up.

I have updated to the most recent build (5.1 Build 596) and am still having this issue. I have tried deleting and recreating the backup job as well. I have also tried reentering the user credentials, and enabling the "Run with highest privileges" function from task scheduler. None of this fixed the problem.

I noted that Windows task scheduler indicates that the task was run each night, and there is a "bSchedStarter" log for each night (with same contents), but there is not always a log for the backup job itself.


I would really appreciate assistance with this, and am happy to provide logs or do any troubleshooting that would help track down the cause of the problem.

Hi,

Please send us the service logs from: "c:\ProgramData\Softland\Backup4all 5\ServiceLogs\" to support[at]backup4all[dot]com