Problem backing up Outlook profile: "Duplicates not allowed"

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jakob-e-s
Posts: 4
Joined: Fri May 23, 2014 10:19 am

Problem backing up Outlook profile: "Duplicates not allowed"

Post by jakob-e-s » Fri May 23, 2014 1:21 pm

I have a problem that just popped up. After changing to a new machine, I am trying to setup my backups again, and for the Outlook profile, it just does not work. I get hit by a warning about some duplicated file, and then the backup stops. Without backing up any of my 30 GB of email archives which are to say the least, precious.

The critical warning is:

Warning: Skipping all files and folders from drive "<Microsoft Outlook>\<Profiles>\<Outlook>\<Personal Store>\". Duplicates not allowed

What kind of duplication does this refer to, and how do I fix it?


The complete log surrounding it is:

[2014-05-22 19:45:33] Checking if the drives of the sources exist
[2014-05-22 19:45:33] Checking backup destination (External hard drive)
[2014-05-22 19:45:33] Creating the list of files to backup
[2014-05-22 19:45:33] Calculate backup type to execute
[2014-05-22 19:45:33] Backup type to run is: Full
[2014-05-22 19:45:33] Folders found to backup: 0
[2014-05-22 19:45:33] Files found to backup: 39 (27.16 GB)

[2014-05-22 19:45:33] Preparing shadow copy
[2014-05-22 19:46:02] Shadow copy created for drives C:\

[2014-05-22 19:46:02] Archiving files to 1_Microsoft Outlook.zip

[2014-05-22 19:46:02] Archiving files to 1_Microsoft Outlook_Custom Forms.zip

[2014-05-22 19:46:02] Archiving files to 1_Microsoft Outlook_Dictionaries.zip

[2014-05-22 19:46:02] Archiving files to 1_Microsoft Outlook_Personal Files and Data Folder.zip

[2014-05-22 19:46:06] Archiving files to 1_Microsoft Outlook_Profiles_Outlook.zip

[2014-05-22 19:46:06] Archiving files to 1_Microsoft Outlook_Profiles_Outlook_Personal Store.zip
[2014-05-22 19:46:06] Warning: Skipping all files and folders from drive "<Microsoft Outlook>\<Profiles>\<Outlook>\<Personal Store>\". Duplicates not allowed

[2014-05-22 19:46:06] Archiving files to 1_Microsoft Outlook_Settings and Control Information.zip

[2014-05-22 19:46:06] Archiving files to 1_Microsoft Outlook_Signatures.zip

[2014-05-22 19:46:06] Archiving files to 1_Microsoft Outlook_Templates.zip

[2014-05-22 19:46:06] Saving backup catalog "C:\Users\jengblom\AppData\Roaming\Softland\Backup4all 5\Catalogs\Outlook.bkc"

[2014-05-22 19:46:07] Starting test on "Outlook" for all backup numbers at 2014-05-22 19:46:07
[2014-05-22 19:46:07] 1 Full 2014-05-22 19:45:32 31 45.91 MB
[2014-05-22 19:46:07] Name: Microsoft Outlook (by Softland) - ID: {44DBD7BF-5B74-42FF-B295-EA7449DB1532}
Test finished at 2014-05-22 19:46:07, 31 file(s) and 37 folder(s) tested, 0 error(s) and 0 warning(s) found
Total number of files added to backup: 31
Total number of folders added to backup: 32
Total size of files added to backup: 45.91 MB (uncompressed), 15.17 MB (compressed)
Number of files excluded: 0
Number of folders excluded: 0
Next scheduled backup: Not scheduled
Backup completed at 2014-05-22 19:46:07 with 0 error(s), 1 warning(s)

Support
Posts: 1495
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Problem backing up Outlook profile: "Duplicates not allowed"

Post by Support » Tue May 27, 2014 8:27 am

Hi,

Please send us an export of the Outlook registry to support[at]backup4all[dot]com

jakob-e-s
Posts: 4
Joined: Fri May 23, 2014 10:19 am

Re: Problem backing up Outlook profile: "Duplicates not allowed"

Post by jakob-e-s » Wed Dec 03, 2014 8:40 am

Guess I never followed up on this, no notification of the reply via email.

In any case, some update to Backup4All 5 resolved the issue, and backups now appear to be working for Outlook for me again.

Support
Posts: 1495
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Problem backing up Outlook profile: "Duplicates not allowed"

Post by Support » Wed Dec 03, 2014 1:19 pm

Hi,

We respond to all emails received.
Please send us the email again as we did not receive it.

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