Max file size for onedrive business backup

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camedinag
Posts: 2
Joined: Sun Apr 25, 2021 10:53 pm

Max file size for onedrive business backup

Post by camedinag »

Hello, I am having problems with backup of file of size 2.5GB to onedrive for business the job finish with error of Quata limit excedeed but I have 1TB of space , is there a limit for indivual files??

Adrian (Softland)
Posts: 1678
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Max file size for onedrive business backup

Post by Adrian (Softland) »

Hi,

Please make sure the user quota was not exceeded. You have 1 TB for all users. Is the entire space assigned to that user?
Send us the last backup log for that job to support[at]backup4all[dot]com

camedinag
Posts: 2
Joined: Sun Apr 25, 2021 10:53 pm

Re: Max file size for onedrive business backup

Post by camedinag »

Yes all 1TB is assigned to that user, and other jobs that upload files up to 1.9GB upload the files without problem

Adrian (Softland)
Posts: 1678
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Max file size for onedrive business backup

Post by Adrian (Softland) »

Hi,

Please open Backup Properties->Compression.
Set the split size at 1 GB and select the "Create independent splits" option.
Press Save and run the backup.
Do you still have the problem?

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