Longtime Backup Suddenly Won't Work

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songsmith
Posts: 2
Joined: Mon Oct 22, 2012 6:08 pm

Longtime Backup Suddenly Won't Work

Post by songsmith » Mon Oct 22, 2012 6:20 pm

I've had BU4A for several years. I use it to back up my own computer (WinXP SP3 with all updates) and my wife's computer (Win7 with all automatic updates). The backups live on an external hard drive attached to my computer. The system has worked fine for ages. Suddenly, when I try to back up my wife's computer, BU4A runs for about 1 second, then gives me this message:

"Last backup was successful (no files were added)" This is highlighted in green.

I know she has files that have changed or been added to her computer. Why isn't the BU4A working anymore? We haven't done anything to her computer to change administrator settings or anything else. There are no error messages, just the above statement, and it's over in 1-2 seconds.

FYI--backups of my computer are still running fine. I have version 4.8.275 of BU4A.

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Longtime Backup Suddenly Won't Work

Post by Support » Tue Oct 23, 2012 4:05 am

Hi,

Please send me the last backup log to support[at]backup4all[dot]com
To find it, go to View->Job Logs->Last backup log.

songsmith
Posts: 2
Joined: Mon Oct 22, 2012 6:08 pm

Re: Longtime Backup Suddenly Won't Work

Post by songsmith » Thu Oct 25, 2012 5:36 pm

I got it working again. Somehow the sharing settings on my wife's computer were changed. Once I checked the file folders I wanted to save and made sure they could be shared, BU4A worked properly and made a full backup. I have no idea how those settings were changed, though.

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Longtime Backup Suddenly Won't Work

Post by Support » Fri Oct 26, 2012 2:00 am

Hi,

I'm glad the problem is now solved.

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