FTP backup Hang

[dubej00]

Hello,

I recently change my destination FTP server for ftp://www.onlinefilefolder.com (Godaddy online storage service)

Since that change, I'm unable to backup to this server : Backup4all freeze immediatly.

With the same parameters and using FileZilla, I get connected to the FTP server without problem.

I have the latest version of 4.8 under Windows 8.

Thanks!

[Adrian (Softland)]

Hi,

Please send me the last backup log for that job to support[at]backup4all[dot]com

[dubej00]

There is not log, it freeze at the very beginning of the backup...

[Adrian (Softland)]

Hi,

Can you create me a temporary account on your FTP server and send me the details by email?
I want to see what the problem is.

[Adrian (Softland)]

Hi,

We found the problem and we will fix it.

[dubej00]

Thanks. When will you release the next version?

[Adrian (Softland)]

Hi,

I cannot tell you exactly when the new release will be made.

[dubej00]

Two months have passed since I submit this bug. When will you deliver a new update? I really need it...

Thanks!

[Adrian (Softland)]

Hi,

I cannot tell you exactly when the new release will be made. We are working to add some new features.

[dubej00]

I'm a little bit disappointed : now there is no more hang, but the backup failed after 20 minutes.

Only one very small file is backuped and the "test" folder is created ont the FTP server, but it is empty.