External drive disconnecting...

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joebiddle
Posts: 1
Joined: Thu Mar 17, 2016 1:17 pm

External drive disconnecting...

Post by joebiddle » Thu Mar 17, 2016 1:21 pm

I'm using Backup4all to backup some network data and the external hard drive (Seagate) that is connected to my PC that is the destination is disconnecting randomly. It only disconnects for a moment, which is enough to crash the backup. Has anyone experienced this?

Support
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Location: Cluj-Napoca, Romania
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Re: External drive disconnecting...

Post by Support » Mon Mar 21, 2016 1:52 pm

Hi,

Can you connect the external drive to another USB port?

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