email not working

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Posts: 1
Joined: Fri Mar 09, 2012 2:17 pm

email not working

Post by ehsdata »

I am unable to get my gmail SMTP settings to work. I have followed the guide in this post: support-trouble-f7/how-to-configure-gma ... s-t20.html but im still getting an "Error performing handshake"

I have also installed on a diferent computer (not behind any firewall) but get the same issue. I can connect to the same gmail smtp server using the same details in Outlook and also using SQL Server Database Mail. Its just Backup4All that im struggling with.

Please can you advise what to do?

Adrian (Softland)
Posts: 1885
Joined: Wed Dec 16, 2009 12:46 pm

Re: email not working

Post by Adrian (Softland) »


Please make sure Backup4all or the ports used for email are not blocked by the firewall.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here:

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