email not working

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
ehsdata
Posts: 1
Joined: Fri Mar 09, 2012 2:17 pm

email not working

Post by ehsdata » Fri Mar 09, 2012 2:26 pm

I am unable to get my gmail SMTP settings to work. I have followed the guide in this post: support-trouble-f7/how-to-configure-gma ... s-t20.html but im still getting an "Error performing handshake"

I have also installed on a diferent computer (not behind any firewall) but get the same issue. I can connect to the same gmail smtp server using the same details in Outlook and also using SQL Server Database Mail. Its just Backup4All that im struggling with.

Please can you advise what to do?

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: email not working

Post by Support » Mon Mar 12, 2012 12:57 pm

Hi,

Please make sure Backup4all or the ports used for email are not blocked by the firewall.

Post Reply