Backup to Azure Failing Test

[greg.gardner]

Hi,

I am working to setup a new backup process in Backup4All with an Azure blob storage account. I have a created a new Azure storage account and container just for this process. I have entered the Account Name and Container name as they appear in Azure and have copied the key into the backup4all setup. When I click test I get an error saying:

"HTTP request failed with code 403, message is Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature."

When I check the "Key is Shared Access SIgnature" box I get he following error:

"HTTP request failed with code 404, message is The specified resource does not exist"

Any help would be appreciated.

[Adrian (Softland)]

Hi,

Please make sure the account name and the key are correct.

If the key is not shared access signature, that option should not be selected.

[greg.gardner]

I copied and pasted the account name, container name, and key directly from Azure and received the same error messages.

[Adrian (Softland)]

Hi,

Do you have the latest version of Backup4all 8.5.272? if not, please try with the latest version and see if you still have the problem.