Make External Drive the Backup Location

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
LuckyJack
Posts: 3
Joined: Thu Oct 20, 2011 10:20 am

Make External Drive the Backup Location

Post by LuckyJack » Fri Oct 21, 2011 6:48 pm

We select an external drive as our backup location. Then we select a folder to backup.......always photos from the C drive.

When we click "next" the backup location automatically returns to the C drive. Tried all the suggestions in the user's manual without results.

Thanks to those readers who may have had this challenge and willing to tell us how to solve it.

It's been frustrating eye.

Support
Posts: 1477
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Make External Drive the Backup Location

Post by Support » Mon Oct 24, 2011 2:11 pm

Hi,

What version of Backup4all you have?

LuckyJack
Posts: 3
Joined: Thu Oct 20, 2011 10:20 am

Re: Make External Drive the Backup Location

Post by LuckyJack » Mon Oct 24, 2011 8:44 pm

Have version 4.6 Build 259. Backup4all Professional Edition.


Just tried another suggestion without success: New>Tools>options> Application folders> checked the box for "Override default destination folder".

Hope you can help. Thanks for replying.

Jack

Support
Posts: 1477
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Make External Drive the Backup Location

Post by Support » Tue Oct 25, 2011 1:04 pm

Hi,

We don't have such problems here and no other client reports such a problem.
Please contact us by email to support[at]backup4all[dot]com to discuss how we can connect to your computer to see what the problem is.

Support
Posts: 1477
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Make External Drive the Backup Location

Post by Support » Thu Oct 27, 2011 8:24 am

Hi,

This user was confusing the source with the backup destination, that is why he selected Picasa folder from C: drive as both source and destination.

Post Reply