out of memory

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
dpicr
Posts: 2
Joined: Thu Jan 12, 2012 11:25 am

out of memory

Post by dpicr » Thu Jan 12, 2012 11:32 am

We have the latest version of backup4all installed on a server with OS windows server 2003.

Every time we try to backup files with 256GB to an external drive we get the error message "out of memory" always near 70% of the total backup.

Can you help us?

Thanks

Support
Posts: 1485
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: out of memory

Post by Support » Thu Jan 12, 2012 12:24 pm

Hi,

Please open Backup Properties->Advanced.
Uncheck the "Store temporary catalog data in memory" option.
Press Save and run again the backup.
Do you still have the problem?

dpicr
Posts: 2
Joined: Thu Jan 12, 2012 11:25 am

Re: out of memory

Post by dpicr » Tue Jan 17, 2012 12:34 pm

problem solved!

many thanks

DA!
Posts: 3
Joined: Tue Mar 06, 2012 8:29 am

Re: out of memory

Post by DA! » Tue Mar 06, 2012 8:43 am

I have the same problem.
"Store temporary catalog data in memory" option is off.

What should I do?

Support
Posts: 1485
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: out of memory

Post by Support » Tue Mar 06, 2012 2:40 pm

Hi,

Do you have the latest version of Backup4all 4.6.263?
If yes, please send us the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com

Post Reply