Scheluder dont work v9

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pcready.cl
Posts: 17
Joined: Wed Jan 13, 2016 12:44 am

Scheluder dont work v9

Post by pcready.cl »

Hello,

I have the latest version installed, it allows me to do the scheduled task, but it doesn't work.

What about the new version? I need help, thank you.

Adrian (Softland)
Posts: 1692
Joined: Wed Dec 16, 2009 12:46 pm

Re: Scheluder dont work v9

Post by Adrian (Softland) »

Hi,

1. Is there any user logged on at the backup time?
2. Is there any log file created in the Logs folder at the scheduled time?

pcready.cl
Posts: 17
Joined: Wed Jan 13, 2016 12:44 am

Re: Scheluder dont work v9

Post by pcready.cl »

Adrian (Softland) wrote:
> Hi,
>
> 1. Is there any user logged on at the backup time?
> 2. Is there any log file created in the Logs folder at the scheduled time?

1. Is there any user logged on at the backup time?
Only 1 user, server its dedicated to Backup4all, same user is used to Scheluder, have admin rights.
2. Is there any log file created in the Logs folder at the scheduled time?
Yes, this log:

[24-06-2021 14:38:23] Backup4all 9.0.323 ()
[24-06-2021 14:38:23] C:\Program Files (x86)\Softland\Backup4all 9\bSchedStarter.EXE /HIDE /AJ -PRIORITY 2
[24-06-2021 14:38:23] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[24-06-2021 14:38:23] Operating system: Windows 10 Enterprise (Build 19042)
Processor[0] : Common KVM processor
Processor[1] : Common KVM processor
Physical memory (free/total) : 2132 MB/4095 MB
User : AGROSILVA\servags-bk
Admin/BkPriv/RePriv : False/False/False
IsWOW64 : True
Locale : Español (España, internacional)
Installed antiviruses:
Windows Defender

[24-06-2021 14:38:23] bSchedstarter was started with the following command line
"C:\Program Files (x86)\Softland\Backup4all 9\bSchedStarter.EXE" /HIDE /AJ -PRIORITY 2
[24-06-2021 14:38:23] User [servags-bk] is logged on, hidden cmd line.
[24-06-2021 14:38:23] Sending request to service with params [/AJ -PRIORITY "2"]
[24-06-2021 14:38:23] Sent imtStartWithCmdLine with params [/AJ -PRIORITY "2"]

Adrian (Softland)
Posts: 1692
Joined: Wed Dec 16, 2009 12:46 pm

Re: Scheluder dont work v9

Post by Adrian (Softland) »

Hi,

Please make sure the bservice.exe process is not blocked by the antivirus/firewall.
Put it in the exceptions list.

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