Files that exist in the source are deleted from the destination

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
chbussler
Posts: 3
Joined: Sun May 16, 2021 2:54 pm

Files that exist in the source are deleted from the destination

Post by chbussler »

Hi - effectively valid files are removed from the backup after the upgrade. What do you need from me so that I can show that valid files are not present anymore in the backup? Thanks.

chbussler
Posts: 3
Joined: Sun May 16, 2021 2:54 pm

Re: Files that exist in the source are deleted from the destination

Post by chbussler »

So I am going through my jobs one-by-one and running repair. Turns out, that in one job 37 files were detected to be lost on the destination. A second job was not able to detect that there were files in the destination and now creates a whole new direction in the destination re-uploading all files. So the backup really messed up my system considerably.

Adrian (Softland)
Posts: 1714
Joined: Wed Dec 16, 2009 12:46 pm

Re: Files that exist in the source are deleted from the destination

Post by Adrian (Softland) »

Hi,

Please send us the last backup log and the .bkc catalog file to support[at]backup4all[dot]com
Let us know one file which should not have been deleted.

nielspeterhermansen
Posts: 1
Joined: Tue May 18, 2021 6:25 pm

Re: Files that exist in the source are deleted from the destination

Post by nielspeterhermansen »

To whom it may concern
When upgrading from v8 to v9 and thereafter importing jobs from v8 to v9 one job behaved mysteriously. By mysteriously I mean that files backupped properly in version 8 in version 9 was "cancelled" and not backup'ed. On inspection there seems to be nothing apparent in the cancelled files that should suggest a "cancellation". And why should there be? No problems in backup v8. Can anyone explain this difference in behavior between v8 and v9?

Adrian (Softland)
Posts: 1714
Joined: Wed Dec 16, 2009 12:46 pm

Re: Files that exist in the source are deleted from the destination

Post by Adrian (Softland) »

@nielspeterhermansen

In order to find out the problem, please send us the last backup log and the .bkc catalog file for that job, to support[at]backup4all[dot]com

Post Reply