Backup4All Pro cannot connect to local network

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SamD77
Posts: 2
Joined: Thu Feb 13, 2025 9:28 pm

Backup4All Pro cannot connect to local network

Post by SamD77 »

Backup4All Pro cannot connect to local network at Windows 10 logged via PIN, not via password. As a result, I cannot backup to my Synology...
Is it by mistake or by design?

Adrian (Softland)
Posts: 1956
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup4All Pro cannot connect to local network

Post by Adrian (Softland) »

Hi,

1. Can you access that network share in File Explorer from the computer where Backup4all is installed?
2. What about if you map the network share as a local drive and use that mapped drive in Backup4all?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

SamD77
Posts: 2
Joined: Thu Feb 13, 2025 9:28 pm

Re: Backup4All Pro cannot connect to local network

Post by SamD77 »

Sure, I can access to my NAS in file explorer.

About mapping NAS as a local drive:
Thank you for advice, will do (just need to create and use shared folder at NAS as \\NAS_name\shared_folder_name).
Unfortunately, I have another backup software using currently the same NAS.
Later I'll remove it and report how Backup4All work with Synology.

Adrian (Softland)
Posts: 1956
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup4All Pro cannot connect to local network

Post by Adrian (Softland) »

Hi,

Were you able to configure Backup4all?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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