Backup4all burns 46.95gb data into 46.56gb disc.

[franky1835]

Hye, I'm new to Backup4all program. Under trial version now. Currently i'm trying to backup my 6tb hdd data's into Bd50 disc's.
So i found out Backup4all can automated the process. When i try to mirror backup the data's, problem arise when the program tries to burn 46.95gb data into 46.56gb disc.

Tried Both option (SPTD & SPTI) and both giving same error. Below is the log (SPTD).


[16/May/2019 10:12:08 PM] Opening file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Backup4all.hst"
[16/May/2019 10:12:08 PM] Starting backup for "I drive Backup" at 16/May/2019 10:12:08 PM
[16/May/2019 10:12:08 PM] Backup Summary:
General:
Name: I drive Backup
Tags:
Description:
Ini file: C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Jobs\{A1FDB8D9-9B70-42B3-9B7E-A7053E6C469E}.ini
Destination:
Destination type: CD, DVD or Blu-ray
Drive: D:
Folder: D:\
Catalog: D:\
Erase before writing: No
Write method: built-in driver
CD, DVD or Blu-ray burning speed: Maximum speed
CD, DVD or Blu-ray device name: D: PIONEER BD-RW BDR-S09 1.20
CD, DVD or Blu-ray burning engine: SPTD
Volume label prefix:
Source(s):
\\VAANAVILSP1-PC\I\DISC1
[Network]
\\VAANAVILSP1-PC\I\DISC2
[Network]
\\VAANAVILSP1-PC\I\DISC3
[Network]
\\VAANAVILSP1-PC\I\DISC4
[Network]
Filters:
Main:
Include filter:
Include all files.
Exclude filter:
Bash on Ubuntu on Windows
( Folder name = '?:\Users\*\AppData\Local\lxss\*')
OR
Hiberfil on System Drive - use as exclude
( File name = 'hiberfil.sys'
AND Folder name = '?:\')
OR
Internet Explorer Cache Files - use as exclude
( Folder name = '?:\Documents and Settings\*\Local Settings\Temporary Internet Files|?:\Users\*\AppData?\Local\Microsoft\Windows\Temporary Internet Files')
OR
Office temporary files
( File name = '~$*.docx|~$*.dotx|~$*.xlsx|~$*.xltx|~$*.ppsx|~$*.pptx|~$*.potx|~$*.sldx|~$*.doc|~$*.dot|~$*.xls|~$*.xlt|~$*.pps|~$*.ppt|~$*.pot|~$*.sld')
OR
Pagefile on System Drive - use as exclude
( File name = 'pagefile.sys'
AND Folder name = '?:\')
OR
Temporary Files - use as exclude
( File name = '*.tmp|*.temp|*.bkc-journal')
OR
Windows Recycle Bin Files - use as exclude
( Folder name = '?:\Recycler|?:\Recycled|?:\$Recycle.Bin')
OR
Windows system files
( Folder name = '%ProgramData%\Microsoft\Crypto\RSA\MachineKeys|%ProgramData%\Microsoft\RAC\StateData|%ProgramData%\Microsoft\Windows|%ProgramData%\Microsoft\Search|%SystemRoot%\Resources\Themes|%SystemRoot%\SoftwareDistribution\DataStore|%SystemRoot%\System32\LogFiles|%LOCALAPPDATA%\Packages|%SystemRoot%\CSC\|%SystemRoot%\SoftwareDistribution\Download|%SystemRoot%\System32\catroot2|%SystemRoot%\winsxs\Temp')
OR
Windows System Restore Files - use as exclude
( Folder name = '?:\System Volume Information')
OR
Windows Temporary Folders - use as exclude
( Folder name = '?:\Windows\Temp|?:\WINNT\Temp|?:\Documents and Settings\*\Local Settings\Temp|?:\Users\*\AppData?\Local\Temp')
OR
Windows.old - folder
( Folder name = '*\Windows.old\*')
Backup type:
Type: Mirror
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Folder name prefix: none
Fast mirror: Yes
Create full paths: Yes
Copy files in a subfolder: Yes
Remove excluded or deleted files from backup: No
Zip the files: No
Copy NTFS security permissions: No
Copy NTFS alternate file streams: No
Allow file splitting when spanning: Yes
Sort mirror files for optimized spanning: Yes
Advanced settings:
Backup:
Use local catalog: Yes
Compress catalog in destination: No
Test after backup: Yes
Quick test: No
Delete sources after successful backup: No
Remove files with errors from catalog: Yes
Verify backup before execution No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Smart file scanning mode: Yes
Only if the previous backup ran in the last 0 day 0 hours
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled
Emails: not enabled
Scheduler:
Abort backup when source drives are not available: No

[16/May/2019 10:12:08 PM] Checking backup destination (CD, DVD or Blu-ray)
[16/May/2019 10:12:08 PM] Opening file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc"
[16/May/2019 10:12:08 PM] Opening file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc"
[16/May/2019 10:12:08 PM] Clearing catalog file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc"
[16/May/2019 10:12:08 PM] Deleted file: "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc" - OK
[16/May/2019 10:12:08 PM] Opening file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc"
[16/May/2019 10:12:08 PM] Opening file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc"
[16/May/2019 10:12:08 PM] Opening file "C:\Users\Vaanavil\AppData\Roaming\Softland\Backup4all 8\Catalogs\I drive Backup.bkc"
[16/May/2019 10:12:08 PM] Checking if the drives of the sources exist
[16/May/2019 10:12:08 PM] Creating the list of files to backup
[16/May/2019 10:12:08 PM] Opening file ":memory:"
[16/May/2019 10:12:09 PM] Cannot use USN journal for this backup. Reason: This is the first backup run.
[16/May/2019 10:12:14 PM] Opening file ""
[16/May/2019 10:12:23 PM] Folders found to backup: 3,094
[16/May/2019 10:12:23 PM] Files found to backup: 10,688 (4,321.18 GB)

[16/May/2019 10:12:23 PM] Preparing shadow copy
[16/May/2019 10:12:23 PM] There are no source drives that support Volume Shadow Copy.
[16/May/2019 10:12:24 PM] Initializing the writer device "PIONEER BD-RW BDR-S09 1.20" using SPTD
[16/May/2019 10:23:40 PM] Creating image to burn
[16/May/2019 10:23:40 PM] Will burn 46.95 GB on a disk having 46.56 GB of free space
[16/May/2019 10:23:40 PM] Burning disk, span 1 on BD-R
[16/May/2019 11:10:40 PM] (P14) CStarBurn_ScsiTransportSxxx::ExecuteCDB(): Command failed(EN_SCSI_CDB_FAILED)
[16/May/2019 11:10:41 PM] Unlocking CD, DVD or Blu-ray drive "D" - OK
[16/May/2019 11:10:44 PM] Ejecting CD, DVD or Blu-ray disk
[16/May/2019 11:13:00 PM] Loading CD, DVD or Blu-ray disk

[16/May/2019 11:38:19 PM] Warning: CRC test failed for file "D:\I drive Backup\VAANAVILSP1-PC\I\DISC4\VIDEO_TS\VTS_01_4.VOB". CRC stored in catalog is 7877D3F4, destination CRC is E6FA9235
[16/May/2019 11:46:06 PM] Ejecting CD, DVD or Blu-ray disk

[Adrian (Softland)]

Hi,

The size information in log is about the size we use on the disc, in order not to fill it, but it can increase to the maximum available space.
The used space is also calculated to allow the backup catalog on the same disc, if necessarily.

I understand you want to back up 6 TB on 120 BD-R dual layer discs.
We do not recommend that, as it's too risky: if one of the 120 discs gets corrupt or something happens in time, the entire backup is compromised.

If you want to set a different split size, please open Backup Properties->Compression page.
Set the split size to “Custom size” and enter the value you want. Example 46.5 GB
Then press Save

[franky1835]

Once i select MIRROR and under compression page.
Split option disabled by software and it says "Split (Does not apply to mirror backup type)".
Split only works on other types of backup.
Screenshot>>> https://prnt.sc/nqw551

[Adrian (Softland)]

Hi,

You are correct, I did not see the Mirror type was selected.

[jtatsis]

Hi,

I have the same problem. My log file shows exactly the same message. Backup4ll will burn 23.33 GB on disk having 23.26 GB of free space.
I'm trying to create a mirror backup to blue-ray disks and backup4all tries to write more data than the available disk space. The disk was empty and both burning engines (SPTD & SPTI) do the same.
I'm using the evaluation version, but it seems that the burner has problem.
Is there any workaround for this problem?

Best Regards
John

[Adrian (Softland)]

Hi,

Do you use DVD-R or DVD+R?
Do you have the same problem if you set the split size at 23 GB in Backup Properties->Compression?

[jtatsis]

Hi,

I'm using BD-RE and BD-R for the tests. There are not BD+R type of disks like DVDs.
The split options are used only for normal backup not for mirror.

[jtatsis]

Hi,

is there any way to overcome this problem? Is it a bug?

[Adrian (Softland)]

Hi,

Did you tried with Backup4all 9?
If yes, please send us the complete backup log to support[at]backup4all[dot]com