Backup to Google Team Drive

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Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup to Google Team Drive

Post by Adrian (Softland) »

Hi,

We fixed the problem and we sent you the new build.
The official release will be available soon.

MarcSant
Posts: 7
Joined: Thu Jul 29, 2021 6:38 pm

Re: Backup to Google Team Drive

Post by MarcSant »

Hello,

It's appears that we still have issues in Google Teams Account.

I Selected a folder to upload to my Teams Account. When I try to backup them, I got an error about there is no free space to complete the backup, but, the folder that I'm using have unlimited storage.

Here, are the log part that I presume that shows the error:

===============
[29/07/2021 15:30:13] Checking if the drives of the sources exist
[29/07/2021 15:30:13] Opening file ":memory:"
[29/07/2021 15:30:13] Creating the list of files to backup
[29/07/2021 15:30:14] Folders found to backup: 171
[29/07/2021 15:30:14] Files found to backup: 736 (306,35 GB)

[29/07/2021 15:30:14] Preparing shadow copy
[29/07/2021 15:30:15] Shadow copy created for drives D:
[29/07/2021 15:30:15] Calculate backup type to execute
[29/07/2021 15:30:16] BackupMaxSpace=105226698752
DestFreeSpace=77059577208
BckSizeDest=0
BckSizeCache=901776
MakeFullPercent=80
MakeDiffAfterFullPercent=30
MakeDiffAfterDiffPercent=50
EstimFull=328945971090
EstimFullComp=328946155584
EstimDiff=328945971090
EstimDiffComp=328946155584
EstimIncr=328945971090
EstimIncrComp=328946155584
BackupTypeToRun=btFull
BackupSizeToDelete=0
BackupStoredSizeToDelete=0
Backup aborted. Reason:
Not enough free space in backup destination.
Next scheduled backup: Not scheduled
Backup aborted after 6 second(s) at 29/07/2021 15:30:16 with 1 error(s), 0 warning(s)
[29/07/2021 15:30:16] Error: Not enough free space in backup destination.
===============

Can you please help me on that?

Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup to Google Team Drive

Post by Adrian (Softland) »

Hi,

Which backup type do you use?
Please open Backup Properties->Type page and if the Smart type is selected, make sure the "Limit backup size to" option is set to 100% or you can put a very high value such as 10 TB.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

MarcSant
Posts: 7
Joined: Thu Jul 29, 2021 6:38 pm

Re: Backup to Google Team Drive

Post by MarcSant »

Hi Adrian,

I checked this option too. If you look into the log you'll see that the backup limit is very high. The Backup Type is Smart.

But, the backup don't start since the free space returned to Backup4all is less than space needed to make the backup.

For me, it appears that for some reason, the free space returned from some API in this case are returning a limit, but this limit doesn't exists in Teams.

I know that there are a daily *transmission limit*, that is 750GB per day, but, even with this limit, the amount of data from this first backup isn't even close to this size.

Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup to Google Team Drive

Post by Adrian (Softland) »

Hi,

In Backup settings, the limit is:
BackupMaxSpace=105226698752 which is 98 GB

The free space detected in destination is:
DestFreeSpace=77059577208 which is 71 GB

The size of the backup to be executed is:
EstimIncr=328945971090 which is 306 GB

I saw the limit of 98 GB in job settings. If the limit is set as percent, please put it as fixed size.
I will ask the developers to check if the limit for free space is correctly read for the case when there is no limit set per user.

P.S. If you try to run an incremental, does it works?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

MarcSant
Posts: 7
Joined: Thu Jul 29, 2021 6:38 pm

Re: Backup to Google Team Drive

Post by MarcSant »

Alright, I will change it to 90% percent of Free Space, that, in this case, should be sufficient.

I will post the results here.

Tks for support!

MarcSant
Posts: 7
Joined: Thu Jul 29, 2021 6:38 pm

Re: Backup to Google Team Drive

Post by MarcSant »

I configured a test job with 99% of destination size.

Here are the results:

" Backup type:
Type: Smart
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Limit backup size to 99 % of destination size
Compression:
Compression level: none
Do not compress files of type: *.zip|*.rar|*.mp3|*.avi|*.7z|*.gif|*.png|*.jpeg|*.jpg|*.mpg|*.gz|*.gzip|*.mov|*.swf
Always use temporary folder to create zip files: No
Use alternate zipping mode: No
Password: password protected
Use Zip AES encryption: Yes
Key strength: 128 bits
Obfuscate file names in zip: Yes
Zip split size: Automatic
Create independent splits: Yes
Advanced settings:
Backup:
Use local catalog: Yes
Compress catalog in destination: Yes
Test after backup: Yes
Quick test: No
Delete sources after successful backup: No
Remove files with errors from catalog: No
Verify backup before execution No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Smart file scanning mode: Yes
Only if the previous backup ran in the last 0 day 1 hours
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System, ]
Sounds: not enabled
Emails: not enabled
Scheduler:
Abort backup when source drives are not available: No

[30/07/2021 12:49:26] Checking backup destination (Google Drive)
[30/07/2021 12:49:26] Opening file "C:\Users\marce\AppData\Roaming\Softland\Backup4all 9\Catalogs\Backup Test Job to Google Cloud.bkc"
[30/07/2021 12:49:26] Checking if the drives of the sources exist
[30/07/2021 12:49:26] Opening file ":memory:"
[30/07/2021 12:49:26] Creating the list of files to backup
[30/07/2021 12:50:10] Folders found to backup: 3.347
[30/07/2021 12:50:10] Files found to backup: 206.792 (700,11 GB)

[30/07/2021 12:50:11] Preparing shadow copy
[30/07/2021 12:50:12] Shadow copy created for drives D:
[30/07/2021 12:50:12] Calculate backup type to execute
[30/07/2021 12:50:14] BackupMaxSpace=106300440576
DestFreeSpace=77012241756
BckSizeDest=0
BckSizeCache=901776
MakeFullPercent=80
MakeDiffAfterFullPercent=30
MakeDiffAfterDiffPercent=50
EstimFull=751742328954
EstimFullComp=751796666000
EstimDiff=751742328954
EstimDiffComp=751796666000
EstimIncr=751742328954
EstimIncrComp=751796666000
BackupTypeToRun=btFull
BackupSizeToDelete=0
BackupStoredSizeToDelete=0
Backup aborted. Reason:
Not enough free space in backup destination.
Next scheduled backup: 30/07/2021 20:00:00
Backup aborted after 51 second(s) at 30/07/2021 12:50:14 with 1 error(s), 0 warning(s)
[30/07/2021 12:50:14] Error: Not enough free space in backup destination.
"

It appears that the result file size is the problem, but just in Google Drive.

I tested in a Amazon S3 Bucket, and the job started and goes fine.

Let me know if you need anything else.

Tks!

Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup to Google Team Drive

Post by Adrian (Softland) »

If you try to run an incremental backup type instead of Smart, does it works?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

MarcSant
Posts: 7
Joined: Thu Jul 29, 2021 6:38 pm

Re: Backup to Google Team Drive

Post by MarcSant »

Hi Adrian,

No. Since there is no a FULL backup prior to the Incremental, I got the same error.

Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup to Google Team Drive

Post by Adrian (Softland) »

Hi,

I created a ticket for that.
Our developers will investigate the issue.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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