backup failed. cannot locate network drive

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Posts: 4
Joined: Tue Feb 02, 2010 10:43 pm

backup failed. cannot locate network drive

Post by lbennett »

I am getting ar error stating that the network drive is not found everytime the backup runs. I can test the connection and it tests fine. this is on a server using server 2008. We have others that are backing up correctly. I'm hoping someone can help me with this, here is the backup log:
[6/1/2010 9:00:05 PM] Backup4all Professional Edition (command line) 4.4.189
[6/1/2010 9:00:05 PM] Starting backup for "Pay-Act Mem-Backup1" at 6/1/2010 9:00:04 PM
[6/1/2010 9:00:05 PM] Operating system: Windows Server 2008 Standard Edition Service Pack 2 (build 6002)
[6/1/2010 9:00:05 PM] Backup Summary:
Name: Pay-Act Mem-Backup1
Group: My Backup Jobs
Ini file: C:\Users\lrbennett\AppData\Roaming\Softland\Backup4all Professional 4\IniFiles\Pay-Act Mem-Backup1.ini

Destination type: Network
Drive: \\MEM-BACKUP1\Backup1
Folder: \\MEM-BACKUP1\Backup1\Memphis\Pay-Act\
Catalog: \\MEM-BACKUP1\Backup1\Memphis\Pay-Act\Pay-Act Mem-Backup1.bkc
User/password is set: Yes
First use windows authentication: Yes
Disconnect if connected: No


Include filter:
Include all files.
Exclude filter:
Hiberfil on System Drive - use as exclude
( File name = 'hiberfil.sys'
AND Folder name = '%SystemDrive%')
Pagefile on System Drive - use as exclude
( File name = 'pagefile.sys'
AND Folder name = '%SystemDrive%')
Temporary Files - use as exclude
( File name = '*.tmp|*.temp|*.bak|*.chk|*.bkc-journal')
Temporary Folders - use as exclude
( Folder name = '%temp%|%USERPROFILE%\Local Settings\Temporary Internet Files|?:\System Volume Information|?:\Recycler|?:\Recycled|%SystemRoot%\Temp\*')

Backup type:
Type: Full
Save storage space: Limit number of backups to 7
Merge Backups: No
Clear archive bit: No
Zip name prefix: none
Compression level: low
Do not compress files of type: *.zip|*.rar|*.mp3|*.avi|*.7z|*.gif|*.png|*.jpeg|*.jpg|*.mpg|*.gz|*.gzip|*.mov|*.swf
Always use temporary folder to create zip files: Yes
Use alternate zipping mode: No
Password: no password
Zip split size: Automatic
Create independent splits: No

Advanced settings:
Use local catalog: Yes
Test after backup: Yes
Delete sources after successful backup: No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory Yes
Backup execution priority: Normal priority
Action before backup: not enabled
Action after backup: not enabled
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled

Emails: not enabled

[6/1/2010 9:00:10 PM] Checking if the drives of the sources exist
[6/1/2010 9:00:10 PM] Checking backup destination (Network)
[6/1/2010 9:00:18 PM] Error: Backup aborted. Reason:
The network path was not found
Backup aborted at 6/1/2010 9:00:18 PM with 1 error(s), 0 warning(s)

Adrian (Softland)
Posts: 1938
Joined: Wed Dec 16, 2009 12:46 pm

Re: backup failed. cannot locate network drive

Post by Adrian (Softland) »


First, please download the latest version of Backup4all from our website.
Second, please make sure the destination drive can be accessed when starting the backup.
If you still have the problem, please try to map the network drive and use it as destination.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here:

Posts: 3
Joined: Mon Sep 13, 2010 4:13 am

Re: backup failed. cannot locate network drive

Post by avrycmbl »

That's true in most cases of backing files over a local network there are a lot of issues of authentication and logging to the server. I too have faced the same problem many times. I think that it would be a good thing to just check the connection once again for some errors. I'm sure you will find something that will indeed solve the problem.

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