Mirror Backup not deleting excluded files

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mbobby316
Posts: 1
Joined: Sat Dec 06, 2014 3:51 am

Mirror Backup not deleting excluded files

Post by mbobby316 »

Hello.

Ive been using BU4ALL for awhile now... im having a issue with the Mirror backup not deleting the excluded from the backup destination....

Backup type:
Type: Mirror
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Folder name prefix: none
Fast mirror: Yes
Create full paths: Yes
Copy files in a subfolder: Yes
Remove excluded or deleted files from backup: Yes
Only if source drive is available: No
Zip the files: No
Copy NTFS security permissions: No
Copy NTFS alternate file streams: No
Allow file splitting when spanning: Yes
Sort mirror files for optimized spanning: Yes
Advanced settings:
Backup:
Use local catalog: Yes
Compress catalog in destination: No
Test after backup: Yes
Delete sources after successful backup: No
Remove files with errors from catalog: No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Read-Only, Archived, Hidden, System]
Sounds: not enabled



This is on my Moms PC. ALL 4 PC'S are having this issue... it backups everything.. but every month or so I want to free some space up out of my backup for files I dont use anymore and wont need. I do have the setting remove or delete excluded files from backup... even tried only if available source is available on or off but still nothing. If im doing something wrong or missed a seting please let me know. Thank you!




***EDITED: OK i created a txt file as a test.. backed it up.... then deleted it from my PC... THEN created a new Text document and Did a Backup and it DID delete the first txt file from backup and backed up my 2nd txt file i created. Now on my other backups it still doesnt delete my other items i have excluded... any ideas??

Adrian (Softland)
Posts: 1908
Joined: Wed Dec 16, 2009 12:46 pm

Re: Mirror Backup not deleting excluded files

Post by Adrian (Softland) »

Hi,

We need the last backup log and the backup catalog (.bkc file) from the backup destination in order to analyze this situation.
Please send them to support[at]backup4all[dot]com

BackItUpSafely
Posts: 1
Joined: Tue Apr 23, 2019 5:15 am

Re: Mirror Backup not deleting excluded files

Post by BackItUpSafely »

I am experiencing the exact same issue on Backup4All Version 8.0 on Windows. Help! It is leading to bloat on the destination drive!

Adrian (Softland)
Posts: 1908
Joined: Wed Dec 16, 2009 12:46 pm

Re: Mirror Backup not deleting excluded files

Post by Adrian (Softland) »

@BackItUpSafely

Please send us the same files to support[at]backup4all[dot]com in order to analyze this situation
- the last backup log
- the backup catalog (.bkc file) from the backup destination

hisber
Posts: 1
Joined: Tue Nov 24, 2020 9:56 pm

Re: Mirror Backup not deleting excluded files

Post by hisber »

Has there been a resolution to this problem? I have the exact same issue which is obviously a bug. I just purchased the software and I feel I have gotten a bad deal.

Adrian (Softland)
Posts: 1908
Joined: Wed Dec 16, 2009 12:46 pm

Re: Mirror Backup not deleting excluded files

Post by Adrian (Softland) »

@hisber

There is no problem in Backup4all.
Usually the problem is that there are no new/modified files to be backed up, so the backup does not run (file deleting is part of the backup. If no backup is executed, no files are deleted).

If you still have the problem, please send us the last backup log and the .bkc catalog file for that job to support[at]backup4all[dot]com
Also let us know the name and path of a source file which was not deleted from destination.

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