IPC Server

Have questions about Backup4all, or having problems using it? Ask here for help.
homepagestore
Posts: 29
Joined: Fri Sep 20, 2013 9:24 pm
Location: Austin Texas
Contact:

Re: IPC Server

Post by homepagestore » Tue Jul 15, 2014 3:14 pm

Please explain what you mean by "Please put this file and all the Backup4all folder into the exceptions list of the antivirus." what does the full path to those files look like?

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: IPC Server

Post by Support » Thu Jul 17, 2014 8:10 am

Hi,

The full path looks like this: "c:\Program Files (x86)\Softland\Backup4all 5\"

homepagestore
Posts: 29
Joined: Fri Sep 20, 2013 9:24 pm
Location: Austin Texas
Contact:

Re: IPC Server

Post by homepagestore » Thu Jul 17, 2014 12:02 pm

I am using Kaspersky and when I view the firewall SoftLand is listed with Permission checked. These files are also listed
c:\program files (x86)\softland\backup4all 5\bbackup.exe all of these are listed as trusted. What more do you need?
c:\program files (x86)\softland\backup4all 5\bcleanup.exe
c:\program files (x86)\softland\backup4all 5\btray.exe
c:\program files (x86)\softland\backup4all 5\bstatistics.exe
c:\program files (x86)\softland\backup4all 5\bsrvctrl.exe
c:\program files (x86)\softland\backup4all 5\bschedstarter.exe
c:\program files (x86)\softland\backup4all 5\brestore.exe
c:\program files (x86)\softland\backup4all 5\bservice.exe
c:\program files (x86)\softland\backup4all 5\bcleanup.exe

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: IPC Server

Post by Support » Fri Jul 18, 2014 10:46 am

Hi,

Can you give me access to your computer using TeamViewer?

homepagestore
Posts: 29
Joined: Fri Sep 20, 2013 9:24 pm
Location: Austin Texas
Contact:

Re: IPC Server

Post by homepagestore » Thu Jul 24, 2014 4:37 am

I turned off the firewall and antivirus and the software terminates with the message Do you want to restart the IPC server. I click Yes and the program gets the message again, over and over, etc. Eventually when I click No, Backup4all terminates.

Yes, contact me when you are ready to access my PC.

patbono
Posts: 1
Joined: Thu Oct 23, 2014 2:45 pm

Re: IPC Server

Post by patbono » Thu Oct 23, 2014 2:47 pm

Did you get this fixed?

burnzau
Posts: 2
Joined: Sat Feb 07, 2015 10:21 pm

Re: IPC Server

Post by burnzau » Sat Feb 07, 2015 10:22 pm

Hi, I also have this issue with the new 5.2 build 685 and my father does too on his computer

renowden
Posts: 6
Joined: Tue Feb 10, 2015 11:23 am

Re: IPC Server

Post by renowden » Tue Feb 10, 2015 12:06 pm

:( I seem to have hit the same problem with two licences (a slightly different one for the third which I will post separately.

Both m/c are WinXP. Set to run a scheduled backup once a day from an admin account while the users are signed in on a limited account - but it doesn't happen.

Message in log says something about not being able to connect to pipe.

But also discovered today that it took two or three attempts to get the app started from the tray icon (from the admin account) - message was "There was an error while trying to connect to the IPC server" with the same message about pipes in the log.

This is a real killer for us as backups are supposed to be unattended so as not to worry the users about having to remember.

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: IPC Server

Post by Support » Tue Feb 10, 2015 1:10 pm

Hi,

We fixed the problem from 5.2.685. Please download the latest version of Backup4all 5.3.704 from our website.

renowden
Posts: 6
Joined: Tue Feb 10, 2015 11:23 am

Re: IPC Server

Post by renowden » Wed Feb 11, 2015 1:10 pm

Thanks - this fix seems to work fine. 2 systems out of 3 now working. (see other thread for third)

Post Reply