Deleted Source files not deleted in mirror backup

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philcoll
Posts: 3
Joined: Sun Apr 21, 2013 7:46 am

Deleted Source files not deleted in mirror backup

Post by philcoll »

I've found numerous questions about this, but the fixes don't work for me.
I have a folder remaining in the mirror backup, containing about 6gb of files, which no longer exists on the original source drive.
I have "fast mirror" and "remove deleted files from backup" set.
I can delete any other files on the source drive, and they always get deleted from the copy.
Everything has been working as it should for years, till now.
Even if I delete the problem folder's parent folder from the source, it too fails to get deleted from the copy.
As I'm running out of space on the backup drive, I need to get this folder deleted, and I don't really want to start the backup from scratch, as it takes forever.
Please help?
(Using version 3.11.309 registered)

Last backup log follows:-
[6:06:18 PM] Backup4all Standard Edition 3.11.309
[6:06:18 PM] Operating system: Windows XP Home Edition Service Pack 3
[6:06:18 PM] Starting backup for "Data and Video backup to C" at 21/04/2013 6:06:18 PM
[6:06:20 PM] Checking if the drives of the sources exist
[6:06:20 PM] Checking backup destination
[6:06:20 PM] Creating the list of files to backup
[6:06:28 PM] Files found to backup: 2

[6:07:54 PM] Saving backup catalog "C:\Backup\Data and Video backup to C.bkc"

[6:08:12 PM] Starting test on "Data and Video backup to C" for backup number 834, the last backup number at 21/04/2013 6:08:12 PM
Test finished at 21/04/2013 6:08:14 PM, 2 file(s) tested, found 0 error(s)
Total number of files added to backup: 2
Total size of files added to backup: 748.06 MB
Number of files excluded : 0
Next scheduled backup: 22/04/2013 1:30:00 PM
Backup completed successfully at 21/04/2013 6:08:14 PM with 0 error(s), 0 warning(s)

Adrian (Softland)
Posts: 1912
Joined: Wed Dec 16, 2009 12:46 pm

Re: Deleted Source files not deleted in mirror backup

Post by Adrian (Softland) »

Hi,

Try to manually delete that folder from destination.

philcoll
Posts: 3
Joined: Sun Apr 21, 2013 7:46 am

Re: Deleted Source files not deleted in mirror backup

Post by philcoll »

I read in another posting that you should never manually alter or delete and files in the backup, as that could trigger a requirement for a full re-backup session?

Adrian (Softland)
Posts: 1912
Joined: Wed Dec 16, 2009 12:46 pm

Re: Deleted Source files not deleted in mirror backup

Post by Adrian (Softland) »

Hi,

In this case we are talking about a mirror backup that should delete some folder from destination. For some reasons that folder cannot be deleted by Backup4all, so you just make an action that Backup4all has to do.

philcoll
Posts: 3
Joined: Sun Apr 21, 2013 7:46 am

Re: Deleted Source files not deleted in mirror backup

Post by philcoll »

Deleted the folder manually, and all seems to be working ok now, thanks.

neilr
Posts: 1
Joined: Tue Mar 03, 2020 8:20 am

Re: Deleted Source files not deleted in mirror backup

Post by neilr »

Hi
Has this issue been resolved?
I have tried everything and can't get Back4All 8 to remove deleted files..

Adrian (Softland)
Posts: 1912
Joined: Wed Dec 16, 2009 12:46 pm

Re: Deleted Source files not deleted in mirror backup

Post by Adrian (Softland) »

@neilr

What version of Backup4all do you have?
Do you get any warnings about those files?
If yes, please send us the backup log to support[at]backup4all[dot]com

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