Hi,
We tested Backup4all on all working OS (both 32 and 64 bit) and it works fine here.
Many clients confirmed the problem was fixed.
However, please note we are interested to find if there are new particular situations which cause any problem so we can fix it.
Please make sure the Volume shadow copy service from Start-> is started and set to manual.
Please follow these steps:
1. Download and extract DebugView from
http://download.sysinternals.com/Files/DebugView.zip.
2. Start DebugView
3. Start Backup4all and run the backup.
4. Send us: the debug log, the backup log (from View->Job Logs->Last backup log) and also the backup catalog bkc file (from View->Open Folder->Catalog folder).
Put the files into a zip archive and send them to support[at]backup4all[dot]com.