Version 5 Build 549 Issue - Windows 8

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Scooter1836
Posts: 5
Joined: Sun May 25, 2014 9:05 pm

Version 5 Build 549 Issue - Windows 8

Post by Scooter1836 » Sun Aug 10, 2014 4:57 pm

This issue happened to me in build 455 and was corrected in a build 460 . But the issue is back again.

The backup is not backing up changes. When I run the backup it backs up nothing. when I check the statistics for the next backup it states 90+GB of changes to back up, which is correct. This was working properly in the last release

Here is the statistics that show 90+GB to back up

Changes since last backup:
Files
New: 82
Unchanged: 31649
Modified: 141
Excluded: 21

Folders
New: 16
Unchanged: 9751
Modified: 34
Excluded: 8

Files/folders to backup Mirror:
Files
New (N): 82
Unchanged (U): 0
Modified (M): 141
Excluded: 21

Folders
New (N): 16
Unchanged (U): 0
Modified (M): 34
Excluded: 8

Total files/folders to backup (N+U+M): 273
Total size to backup (N+U+M): 90.78 GB


Here is my backup log showing it did nothing

Backup type:
Type: Mirror
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Folder name prefix: none
Fast mirror: Yes
Create full paths: Yes
Copy files in a subfolder: Yes
Remove excluded or deleted files from backup: Yes
Only if source drive is available: Yes
Zip the files: No
Copy NTFS security permissions: No
Copy NTFS alternate file streams: No
Allow file splitting when spanning: Yes
Sort mirror files for optimized spanning: Yes
Advanced settings:
Backup:
Use local catalog: No
Compress catalog in destination: No
Test after backup: No
Delete sources after successful backup: No
Repair catalog: Yes
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled
Emails: not enabled
Scheduler:
Abort backup when source drives are not available: No

[8/10/2014 9:47:28 AM] Opening file "F:\Backup\Scott-Laptop.bkc"
[8/10/2014 9:47:28 AM] Checking backup destination (External hard drive)
[8/10/2014 9:47:28 AM] Checking if the drives of the sources exist
[8/10/2014 9:47:28 AM] Checking backup destination (External hard drive)
[8/10/2014 9:47:28 AM] Creating the list of files to backup
[8/10/2014 9:47:28 AM] Opening file ":memory:"
[8/10/2014 9:47:28 AM] Using USN journal for the following sources:
D:\No Online Backup
D:\RecoveryISO
D:\Users\Public
D:\Users\Scott Strange\Documents
D:\Users\Scott Strange\Downloads
D:\Users\Scott Strange\Music
D:\Users\Scott Strange\Pictures
D:\WindowsImageBackup

[8/10/2014 9:47:28 AM] Opening file ":memory:"
[8/10/2014 9:47:28 AM] Folders found to backup: 0
[8/10/2014 9:47:28 AM] Files found to backup: 0 (0 bytes)

Next scheduled backup: Not scheduled
Backup completed at 8/10/2014 9:47:28 AM with 0 error(s), 0 warning(s)

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Version 5 Build 549 Issue - Windows 8

Post by Support » Mon Aug 11, 2014 11:47 am

Since you've also emailed us on this issue we'll continue the discussion via email.

TEMA-frohn
Posts: 3
Joined: Wed Aug 13, 2014 8:01 am

Re: Version 5 Build 549 Issue - Windows 8

Post by TEMA-frohn » Wed Aug 13, 2014 8:05 am

I have the same problem since i update it to 5.1.549 on a Microsoft Windows Server 2012!

The backup is not backing up changes. When I run the backup it backs up nothing. This was working properly in the last release

What can i do? Is there any way to downgrade?!

On a Mircosoft Windows Server 2008 R2 everything still works fine but not on Microsoft Windows Server 2012!

The only thing that works for the moment is to clean up the last backup und run it manually. I think it is something with the USN change journal. When i clean the last successfull backup and make it manually this is in the log file:

[13.08.2014 10:33:12] USN change journal cannot be used on path "D:". Reason: The journal was deleted\reseted

Please help!!!

TEMA-frohn
Posts: 3
Joined: Wed Aug 13, 2014 8:01 am

Re: Version 5 Build 549 Issue - Windows 8

Post by TEMA-frohn » Wed Aug 13, 2014 12:35 pm

The issue is still in Backup4all 5.1.555 :evil:

Softland
Posts: 49
Joined: Wed Dec 16, 2009 10:48 am
Location: Cluj-Napoca, Romania
Contact:

Re: Version 5 Build 549 Issue - Windows 8

Post by Softland » Wed Aug 13, 2014 1:21 pm

Can you contact us on support@backup4all.com again to verify this with you?

TEMA-frohn
Posts: 3
Joined: Wed Aug 13, 2014 8:01 am

Re: Version 5 Build 549 Issue - Windows 8

Post by TEMA-frohn » Wed Aug 13, 2014 1:38 pm

done :)

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