using ftp backup

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jwoodsbga

using ftp backup

Post by jwoodsbga » Thu Mar 25, 2010 6:54 pm

I am try to backup to ftp on a local network. I am testing so the files are small. It always gives me a error 550 can not create directory. Attaching the log files:
[3/25/2010 1:54:07 PM] Backup4all Professional Edition 4.4.196
[3/25/2010 1:54:07 PM] Starting backup for "FTP-Backup" at 3/25/2010 1:54:07 PM
[3/25/2010 1:54:07 PM] Operating system: Windows Server 2003 Standard Edition Service Pack 2 (build 3790)
[3/25/2010 1:54:07 PM] Backup Summary:
General:
Name: FTP-Backup
Group: My Backup Jobs
Description:
Ini file: C:\Documents and Settings\Administrator\Application Data\Softland\Backup4all Professional 4\IniFiles\FTP-Backup.ini

Destination:
Destination type: FTP
Host and port: 10.0.0.103:21
Remote directory: backups
User/password is set: Yes
Limit upload speed (KB): No
Limit download speed (KB): No
SSL encryption level: No SSL
Use passive mode: Yes
Use passive IP: No
Use XCRC when testing (if available): Yes
Resume uploads/downloads (if available): Yes
Maximum file size: 1.98 GB
Timeout (seconds): 15
Catalog: N/A

Source(s):
D:\Shared\Auto Archiev
Excluded:
D:\Shared\Auto Archiev
D:\Shared\BGA_SPECS
Excluded:
D:\Shared\BGA_SPECS
D:\Shared\Business
Excluded:
D:\Shared\Business
D:\Shared\Cadd
Excluded:
D:\Shared\Cadd
D:\Shared\Golf Management
D:\Shared\Personal
Excluded:
D:\Shared\Personal
D:\Shared\Projects
Excluded:
D:\Shared\Projects
D:\Shared\Proposals
Excluded:
D:\Shared\Proposals
D:\Shared\storage
Excluded:
D:\Shared\storage

Filters:
Main:
Include filter:
Include all files.
Exclude filter:
Hiberfil on System Drive - use as exclude
( File name = 'hiberfil.sys'
AND Folder name = '%SystemDrive%')
OR
Pagefile on System Drive - use as exclude
( File name = 'pagefile.sys'
AND Folder name = '%SystemDrive%')
OR
Temporary Files - use as exclude
( File name = '*.tmp|*.temp|*.bak|*.chk|*.bkc-journal')
OR
Temporary Folders - use as exclude
( Folder name = '%temp%|%USERPROFILE%\Local Settings\Temporary Internet Files|?:\System Volume Information|?:\Recycler|?:\Recycled|%SystemRoot%\Temp\*')

Backup type:
Type: Incremental
Save storage space: No
Clear archive bit: No
Zip name prefix: none
Make full backup if all increments exceeds (%): none
Make full backup if all increments exceeds (size): none
Compression level: medium
Do not compress files of type: *.zip|*.rar|*.mp3|*.avi|*.7z|*.gif|*.png|*.jpeg|*.jpg|*.mpg|*.gz|*.gzip|*.mov|*.swf
Always use temporary folder to create zip files: No
Use alternate zipping mode: No
Password: password protected
Use Zip AES encryption: Yes
Key strength: 128 bits
Zip split size: Automatic
Create independent splits: No

Advanced settings:
Backup:
Use local catalog: Yes
Test after backup: Yes
Delete sources after successful backup: No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory Yes
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled

Emails:
Send emails to: jwoods@twcny.rr.com
Attach backup log file to email: No
Backup messages:
On successful backup send: <Default email>
On backup with warnings send: <Default email>
On backup with errors send: <Default email>
Test messages:
On successful test send: <Default email>
On test with errors send: <Default email>
Cleanup messages:
On successful cleanup send: <Default email>
On cleanup with errors send: <Default email>

Scheduler:
Show warning and error messages when scheduled: No
Abort backup when source drives are not available: No
Ask for user input when backup cannot continue: No


[3/25/2010 1:54:07 PM] FTP welcome message is:
220 vsFTPd 2.0.4+ (ext.3) ready...

[3/25/2010 1:54:11 PM] Checking if the drives of the sources exist
[3/25/2010 1:54:11 PM] Checking backup destination (FTP server)
[3/25/2010 1:54:11 PM] Creating the list of files to backup
[3/25/2010 1:54:16 PM] Preparing shadow copy
[3/25/2010 1:54:32 PM] Folders found to backup: 130
[3/25/2010 1:54:32 PM] Files found to backup: 1,838 (124.73 MB)


[3/25/2010 1:54:32 PM] Archiving files to 1_D.zip
[3/25/2010 1:55:03 PM] Error: Backup aborted. Reason:
Cannot upload file "C:\Documents and Settings\Administrator\Local Settings\Temp\Softland\Backup4all Professional 4\UPTBPQNRRQ070\1_D.zip" to "/backups//1_D.zip" (FTP). 550 Create directory operation failed.
Backup aborted at 3/25/2010 1:55:03 PM with 1 error(s), 0 warning(s)
[3/25/2010 1:55:03 PM] Sending mail to "jwoods@twcny.rr.com"

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: using ftp backup

Post by Support » Fri Mar 26, 2010 9:44 am

Hi,

As we also told you from support email, please make sure you have enough permissions to create folders and upload files in that location using another FTP client.

jwoodsbga

Re: using ftp backup

Post by jwoodsbga » Fri Mar 26, 2010 10:57 am

I have the correct permissions, I can create a directory from an ftp client. I can transfer files and all. I tried putting a /before the backup location in backup for all. Same problem

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: using ftp backup

Post by Support » Mon Mar 29, 2010 11:30 am

Hi,

As we told you, the FTP account you use does not have enough permissions to create folders in that location.
Even the temporary FTP account you created for us allows to create folders only in a subfolder but not in the root location.

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