upgrade from 5 to 7
I'm moving to a new computer. old computer is version 5 and I downloaded version 7. still running on the trail license until I finish moving things over. I transfered the configurations OK but I cant get the scheduler to run. Its set up OK in backup4all but does not show up in the windows scheduler when I look for it. I tested the backup and it works fine, but can't get the scheduler to run. I'm on windows 10 - Thanks Ken
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- Posts: 1948
- Joined: Wed Dec 16, 2009 12:46 pm
Re: upgrade from 5 to 7
Hi,
Do you mean that you can see the scheduled tasks in Backup4all, but not in the Windows Task Scheduler from Control Panel?
Please see there is a Softland / Backup4all 7 subfolder in Task Scheduler. The tasks should be there.
Do you mean that you can see the scheduled tasks in Backup4all, but not in the Windows Task Scheduler from Control Panel?
Please see there is a Softland / Backup4all 7 subfolder in Task Scheduler. The tasks should be there.
Re: upgrade from 5 to 7
Yes I see the scheduled tasks in backup4all. I do see the backup4all active task in the windows scheduler and it has the correct next time to run. I was looking in the wrong spot before. I can't find a softland/backup4all folder in the task scheduler. When I look in the task scheduler library I do not see softland or backup4all. What should I check next?
Thanks Ken
Thanks Ken
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- Posts: 1948
- Joined: Wed Dec 16, 2009 12:46 pm
Re: upgrade from 5 to 7
Hi,
In Backup4all, please edit the scheduled tasks and make sure the username and the password are correct. You should re-enter them and press Save.
In Backup4all, please edit the scheduled tasks and make sure the username and the password are correct. You should re-enter them and press Save.