The requested operation requires elevation

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jackie999
Posts: 2
Joined: Wed Oct 21, 2015 12:37 pm

The requested operation requires elevation

Post by jackie999 » Wed Oct 21, 2015 12:57 pm

I've upgraded from 4 to 5 (build 5.5) on my Windows 10 computer and am trying to get a daily backup running (to a USB HDD).
I used the tutorial found here, http://www.backup4all.com/kb/how-to-sch ... b-835.html and set up the job again since the imported backup from version 4 didn't work.

It will run if I manually run it but the schedule doesn't - showing the error "The requested operation requires elevation (0x800702E4)"

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: The requested operation requires elevation

Post by Support » Mon Oct 26, 2015 1:52 pm

Hi,

We fixed that problem.
Please download the latest version of Backup4all 5.5.839 from our website.

jackie999
Posts: 2
Joined: Wed Oct 21, 2015 12:37 pm

Re: The requested operation requires elevation

Post by jackie999 » Tue Oct 27, 2015 7:41 pm

Installed newer version...job claims completion but no backup.
Error in log "could not find job or tag..."

Still using version 4.

I would like to know how to request a refund?

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: The requested operation requires elevation

Post by Support » Wed Oct 28, 2015 11:41 am

Hi,

Please send us the last backup log to support[at]backup4all[dot]com

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