Testing Amazon S3 - Winsock error

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dennis48755
Posts: 4
Joined: Fri Mar 21, 2014 5:39 pm

Testing Amazon S3 - Winsock error

Post by dennis48755 » Fri Mar 21, 2014 5:51 pm

Hi,

I am testing using Amazon S3 with the Backup4all 5 Pro trial under Windows 7 64 bit.

On the Amazon S3 settings screen, when I click "Test Amazon Connection" I receive an error...
Amazon S3 configuration test failed
Other Winsock error (75784)(75784).

I have tested my Amazon S3 setup using Webdrive, and it worked fine.

In case of a conflict, I removed Webdrive from my system (and rebooted) and I still get the above Winsock error with Backup4all.

Any suggestions would be appreciated,

Dennis

As a side note, the Amazon S3 connection test works with the NovaBackup Pro trial, which I am also evaluating.

Support
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Re: Testing Amazon S3 - Winsock error

Post by Support » Tue Mar 25, 2014 12:44 pm

Hi,

Do you have the latest version of Backup4all 5.0.396?
If not, please download it from our website and try again.

dennis48755
Posts: 4
Joined: Fri Mar 21, 2014 5:39 pm

Re: Testing Amazon S3 - Winsock error

Post by dennis48755 » Tue Mar 25, 2014 3:07 pm

Yes, it was the 396 build.

Dennis

Henrik Boetius
Posts: 1
Joined: Wed Mar 26, 2014 3:32 pm

Re: Testing Amazon S3 - Winsock error

Post by Henrik Boetius » Wed Mar 26, 2014 3:37 pm

I have the same problem, and I have a registered version 5.0.389.
Hope you can help me on this one.
Henrik.

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Re: Testing Amazon S3 - Winsock error

Post by Support » Fri Mar 28, 2014 2:00 pm

Hi,

It seems the Amazon SSL certificate could not be verified in your case, that is the error message about.
We will change the behavior in the next release in order to give you the option to run the backup even if the SSL certificate of Amazon could not be verified.

vws
Posts: 1
Joined: Sun Apr 13, 2014 1:51 pm

Re: Testing Amazon S3 - Winsock error

Post by vws » Sun Apr 13, 2014 1:57 pm

Same problem with us just different socket error number.
Can you guys really help us to fix this.
We really need it working as paid for the software because of this feature and now its not working.

How can we enable the SSL on our Amazon S3 account so it can work.

Any help will be appreciated.

Cheers
vws

Support
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Re: Testing Amazon S3 - Winsock error

Post by Support » Tue Apr 15, 2014 11:57 am

Hi,

Did you tried with build 414?

dennis48755
Posts: 4
Joined: Fri Mar 21, 2014 5:39 pm

Re: Testing Amazon S3 - Winsock error

Post by dennis48755 » Thu Apr 17, 2014 3:24 pm

I just tried build 414 and continue to get the Winsock error (75784)(75784). Which is the same error as I originally reported.

Update: If I run the actual backup, instead of just testing the Amazon S3 connection, the log posts...
Backup aborted. Reason:
Cannot connect to server.
Other Winsock error (75777)
Next scheduled backup: Not scheduled
Backup aborted at 4/17/2014 11:34:09 AM with 1 error(s), 0 warning(s)

Dennis

jcazeri
Posts: 1
Joined: Mon Apr 21, 2014 7:30 pm

Re: Testing Amazon S3 - Winsock error

Post by jcazeri » Mon Apr 21, 2014 7:43 pm

I'm having the same problem mentioned above, whenever I click "test" in the "Save Backup to Amazon S3" tab to get back the Winsock error (75784)'m with build 414. Any solution to the problem?

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Re: Testing Amazon S3 - Winsock error

Post by Support » Thu Apr 24, 2014 9:46 am

Hi,

A new build will be released these days including a fix for that.

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