stream read error

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wayland
Posts: 1
Joined: Mon Feb 27, 2012 3:14 am

stream read error

Post by wayland » Mon Feb 27, 2012 3:22 am

I have been getting good backups for quite some time but recently have encountered errors. The reason in the log is always "stream read error". What is this and what is causing it? It is happening while the program says it is "splitting zip file". I am running this on Windows 7 professional 32bit. Below is the log:




[2/26/2012 8:31:01 PM] Backup4all Professional Edition 4.6.257
[2/26/2012 8:31:01 PM] Starting backup for "New Backup" at 2/26/2012 8:31:01 PM
[2/26/2012 8:31:01 PM] Operating system: Windows 7 Professional Service Pack 1 (build 7601)
[2/26/2012 8:31:01 PM] Backup Summary:
General:
Name: New Backup
Group: My Backup Jobs
Description:
Ini file: C:\Users\Ken\AppData\Roaming\Softland\Backup4all Professional 4\IniFiles\New Backup.ini

Destination:
Destination type: Removable
Drive: F:
Folder: F:\test\
Catalog: F:\test\New Backup.bkc
Erase removable before writing: No
Volume label prefix:

Source(s):
C:\CCC Apps
Excluded:
C:\CCC Apps\CCC\CCCONE\DATA\VEHICLE
C:\CCC Apps\CCC\CCCONE\HELP
C:\CCC Apps\CCC\CCCONE\README
C:\CCC Apps\CCC\CCCSUM\3RDPARTY
C:\CCC Apps\CCC\CCCSUM\CCCONE_CONVERTER
C:\CCC Apps\CCC\CCCSUM\CCCONE_DATA
C:\CCC Apps\CCC\CCCSUM\CCCONE_HELP
C:\CCC Apps\CCC\CCCSUM\CCCONE_PROGRAM
C:\CCCAPPS
C:\Program Files\Mitchell
C:\ProgramData\Mitchell
C:\Users\Ken
Excluded:
C:\Users\Ken\AppData
C:\Users\Ken\Desktop\Bkpwdata
C:\Users\Ken\Desktop\New folder
C:\Users\Ken\Desktop\ReportViewer
C:\Users\Public\Documents

Filters:
Main:
Include filter:
Include all files.
Exclude filter:
Hiberfil on System Drive - use as exclude
( File name = 'hiberfil.sys'
AND Folder name = '%SystemDrive%')
OR
Pagefile on System Drive - use as exclude
( File name = 'pagefile.sys'
AND Folder name = '%SystemDrive%')
OR
Temporary Files - use as exclude
( File name = '*.tmp|*.temp|*.bak|*.chk|*.bkc-journal')
OR
Temporary Folders - use as exclude
( Folder name = '%temp%|%USERPROFILE%\Local Settings\Temporary Internet Files|?:\System Volume Information|?:\Recycler|?:\Recycled|%SystemRoot%\Temp\*')

Backup type:
Type: Full
Save storage space: No
Clear archive bit: No
Zip name prefix: none
Compression level: medium
Do not compress files of type: *.zip|*.rar|*.mp3|*.avi|*.7z|*.gif|*.png|*.jpeg|*.jpg|*.mpg|*.gz|*.gzip|*.mov|*.swf
Always use temporary folder to create zip files: No
Use alternate zipping mode: No
Password: no password
Zip split size: Automatic
Create independent splits: No

Advanced settings:
Backup:
Use local catalog: Yes
Test after backup: Yes
Delete sources after successful backup: No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory Yes
Backup execution priority: Normal priority
Actions:
Action before backup: C:\Users\Public\Documents\stopdb.bat
Run only once: No
Action after backup: C:\Users\Public\Documents\startdb.bat
Run only once: No
Run on Errors: Yes
Run on Success: Yes
Run on Warnings: Yes
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled

Emails: not enabled

Scheduler:
Show warning and error messages when scheduled: No
Abort backup when source drives are not available: No
Ask for user input when backup cannot continue: No


[2/26/2012 8:31:01 PM] Execute before action: "C:\Users\Public\Documents\stopdb.bat". Run only once: "No"
[2/26/2012 8:31:04 PM] Checking if the drives of the sources exist
[2/26/2012 8:31:04 PM] Checking backup destination (Removable)
[2/26/2012 8:31:04 PM] Creating the list of files to backup
[2/26/2012 8:32:02 PM] Folders found to backup: 1,151
[2/26/2012 8:32:02 PM] Files found to backup: 26,393 (13.03 GB)

[2/26/2012 8:32:02 PM] Preparing shadow copy

[2/26/2012 8:32:39 PM] Archiving files to 3_C.zip
[2/26/2012 10:11:58 PM] Error: Backup aborted. Reason:
Stream read error
Backup aborted at 2/26/2012 10:11:58 PM with 1 error(s), 0 warning(s)
[2/26/2012 10:11:58 PM] Execute after action: "C:\Users\Public\Documents\startdb.bat". Run only once: "No"

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: stream read error

Post by Support » Mon Feb 27, 2012 1:48 pm

Hi,

Please download and install the latest version of Backup4all 4.6.263.
Also enable the detailed logs from Tools->Options->Logs and history.
Run again the backup and if the problem appears again, send us the complete log file to support[at]backup4all[dot]com

sumitsimlai
Posts: 5
Joined: Sat Nov 23, 2013 6:51 am

Re: stream read error

Post by sumitsimlai » Sat Nov 23, 2013 7:09 am

Hi

I am a new visitor to this site, having just purchased the software. I came upon this post "Stream Read Error" since I have been getting a similar problem. I shall be posting my problem separately as a new post but I just wanted to know if this issue was resolved by the company or not. My experience so far has not been very satisfactory though.

Regards
Sumit

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: stream read error

Post by Support » Mon Nov 25, 2013 12:56 pm

Hi,

That is not a problem from Backup4all. Please give us more details about your problem.
Send us an email with the last backup log to support[at]backup4all[dot]com

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