Smtp problems

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AnneW
Posts: 20
Joined: Sat Dec 06, 2014 12:04 pm

Smtp problems

Post by AnneW » Wed Apr 22, 2020 12:26 pm

Settings:
Server smtp.google.com
Port 465
Encryption SSL
From Googlemail address
Server requires authentication Yes
login googlemail. address
Password googlemail password

Sending test email fails, saying auth-method is PLAIN
It goes on to say that it cannot resolve hostname which it f=defines as smtp.google.com

I'm out of ideas. Can I capture the whole message from the failed test email, and if so, would it help?

Any other pointers?

AnneW

Adrian (Softland)
Posts: 1546
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Smtp problems

Post by Adrian (Softland) » Thu Apr 23, 2020 11:17 am

Hi,

Please send us the error message in text or screenshot to support[at]backup4all[dot]com
There were user cases when a typo was the problem.

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