Skippimg files after preparing shadow copy

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fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Skippimg files after preparing shadow copy

Post by fullbore » Thu Dec 13, 2012 11:23 am

So, what could be going wrong?

Nothing informative is logged.

Niamh

Support
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Location: Cluj-Napoca, Romania
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Re: Skippimg files after preparing shadow copy

Post by Support » Thu Dec 13, 2012 12:23 pm

Hi,

Is that the only file with problems lately?
If the VSS is working fine and all conditions to back up open files are met, it is interesting to know what application uses that file and if there is any special restriction regarding that file type.

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Skippimg files after preparing shadow copy

Post by fullbore » Tue Dec 18, 2012 7:15 am

A good collection last night-

[18/12/2012 00:45:38] Preparing shadow copy

[18/12/2012 00:46:04] Archiving files to 311_C.zip
[18/12/2012 00:46:09] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\requests.dat
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 00:46:09] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\TransferHistory.dat
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 00:46:09] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\logs\10.0.0.220121217153725_5672.rtf
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 00:46:09] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\logs\mail.redbus.holtain.net20121217153726_6792.rtf
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 00:46:15] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Dropbox\shellext\l\50cf581f
Access is denied (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 01:03:23] Warning: Skipping file C:\Ameol2\Data\411000.THD
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 01:03:23] Warning: Skipping file C:\Ameol2\Data\411000.TXT
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 01:03:28] Warning: Skipping file C:\Ameol2\Data\al1006.THD
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[18/12/2012 01:03:28] Warning: Skipping file C:\Ameol2\Data\al1006.TXT
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Skippimg files after preparing shadow copy

Post by fullbore » Thu Dec 20, 2012 6:40 am

[20/12/2012 00:42:56] Preparing shadow copy

[20/12/2012 00:43:06] Archiving files to 313_C.zip
[20/12/2012 00:43:17] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\requests.dat
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[20/12/2012 00:43:17] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\TransferHistory.dat
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[20/12/2012 00:43:17] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\logs\10.0.0.220121217153725_5672.rtf
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[20/12/2012 00:43:17] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Ipswitch\WS_FTP\logs\mail.redbus.holtain.net20121217153726_6792.rtf
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[20/12/2012 00:43:18] Warning: Skipping file C:\Users\Niamh Holding\AppData\Roaming\Dropbox\shellext\l\50cf581f
Access is denied (TLFNFileStream.CreateFile) (srFileOpenError)
[20/12/2012 01:03:56] Warning: Skipping file C:\Ameol2\Data\411000.THD
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)
[20/12/2012 01:03:56] Warning: Skipping file C:\Ameol2\Data\411000.TXT
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)

Support
Posts: 1477
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Skippimg files after preparing shadow copy

Post by Support » Thu Dec 20, 2012 11:03 am

Hi,

Please open the Event Viewer from Windows. Do you see any errors/warnings regarding VSS during the backup time?
It seems there is a problem with the Volume Shadow Copy on your computer.

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Skippimg files after preparing shadow copy

Post by fullbore » Thu Jan 10, 2013 6:51 am

Log Name: System
Source: Service Control Manager
Date: 09/01/2013 23:59:02
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Tirnanog
Description:
The Volume Shadow Copy service entered the running state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-01-09T23:59:02.143226800Z" />
<EventRecordID>64060</EventRecordID>
<Correlation />
<Execution ProcessID="756" ThreadID="7556" />
<Channel>System</Channel>
<Computer>Tirnanog</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Volume Shadow Copy</Data>
<Data Name="param2">running</Data>
<Binary>5600530053002F0034000000</Binary>
</EventData>
</Event>

Support
Posts: 1477
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Skippimg files after preparing shadow copy

Post by Support » Fri Jan 11, 2013 10:01 am

Hi,

1. Does this problem appears only when running scheduled overnight but not when manually running the backup?
2. Do you use the same user account to schedule the backup as the one used to run it manually?
3. Do yo have the same problem if you schedule the execution to be performed during the day when you are in front of the computer?

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