SFTP 10058 error
Hello,
No problem with FTP settings for backup, but when I test the SFTP settings I get a 10058 error with the following notice
Cannot connect to the SFTP server
Can't send after Socket shutdown (10058)
I use the same settings with other FTP clients, including Filezilla. The server is at Globat.com, uses SFTP-SSH protocol, and I connect without a private key. I have not changed any of the default entries already on the settings page.
I searched this forum for 10058 getting no results at all. Then I searched the internet and from what I could read the problem is on the client, Backup4all in this case, with many different solutions depending on the client. As I don't know what to do on Backup4all to make the connection work, I post my problem here in the hope of having the necessary instructions to resolve this issue.
I'll be very grateful for the needed help.
No problem with FTP settings for backup, but when I test the SFTP settings I get a 10058 error with the following notice
Cannot connect to the SFTP server
Can't send after Socket shutdown (10058)
I use the same settings with other FTP clients, including Filezilla. The server is at Globat.com, uses SFTP-SSH protocol, and I connect without a private key. I have not changed any of the default entries already on the settings page.
I searched this forum for 10058 getting no results at all. Then I searched the internet and from what I could read the problem is on the client, Backup4all in this case, with many different solutions depending on the client. As I don't know what to do on Backup4all to make the connection work, I post my problem here in the hope of having the necessary instructions to resolve this issue.
I'll be very grateful for the needed help.
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- Posts: 1875
- Joined: Wed Dec 16, 2009 12:46 pm
Re: SFTP 10058 error
Hi,
Can you create us a temporary account on your SFTP server?
Please send us the details to connect at support[at]backup4all[dot]com
Can you create us a temporary account on your SFTP server?
Please send us the details to connect at support[at]backup4all[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Re: SFTP 10058 error
Thank you so much for your help. As I said in another topic, I uninstalled the application. Now that I reinstalled the issue was gone. So it seems it was something to do with the installation that I wouldn't get rid of and you couldn't try my installation.
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- Posts: 1875
- Joined: Wed Dec 16, 2009 12:46 pm
Re: SFTP 10058 error
Hi,
I'm glad the problem is solved.
I'm glad the problem is solved.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 1
- Joined: Tue Jun 11, 2019 12:07 pm
Re: SFTP 10058 error
Hello,
sorry to put up that old post again, but i have exactly the same probleme and reinstalling backup4all didn t solv it. Could you please help me on this ?
sorry to put up that old post again, but i have exactly the same probleme and reinstalling backup4all didn t solv it. Could you please help me on this ?
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- Posts: 1875
- Joined: Wed Dec 16, 2009 12:46 pm
Re: SFTP 10058 error
Hi,
Please send us the complete backup log to support[at]backup4all[dot]com
Please send us the complete backup log to support[at]backup4all[dot]com