SFTP 10058 error

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Blower
Posts: 15
Joined: Fri Jul 02, 2010 7:09 pm

SFTP 10058 error

Post by Blower » Fri Jul 02, 2010 7:44 pm

Hello,

No problem with FTP settings for backup, but when I test the SFTP settings I get a 10058 error with the following notice

Cannot connect to the SFTP server
Can't send after Socket shutdown (10058)


I use the same settings with other FTP clients, including Filezilla. The server is at Globat.com, uses SFTP-SSH protocol, and I connect without a private key. I have not changed any of the default entries already on the settings page.

I searched this forum for 10058 getting no results at all. Then I searched the internet and from what I could read the problem is on the client, Backup4all in this case, with many different solutions depending on the client. As I don't know what to do on Backup4all to make the connection work, I post my problem here in the hope of having the necessary instructions to resolve this issue.

I'll be very grateful for the needed help.

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: SFTP 10058 error

Post by Support » Mon Jul 05, 2010 2:18 pm

Hi,

Can you create us a temporary account on your SFTP server?
Please send us the details to connect at support[at]backup4all[dot]com

Blower
Posts: 15
Joined: Fri Jul 02, 2010 7:09 pm

Re: SFTP 10058 error

Post by Blower » Sun Jul 18, 2010 12:50 am

Thank you so much for your help. As I said in another topic, I uninstalled the application. Now that I reinstalled the issue was gone. So it seems it was something to do with the installation that I wouldn't get rid of and you couldn't try my installation.

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: SFTP 10058 error

Post by Support » Mon Nov 14, 2011 3:34 pm

Hi,

I'm glad the problem is solved.

KypMatthew
Posts: 1
Joined: Tue Jun 11, 2019 12:07 pm

Re: SFTP 10058 error

Post by KypMatthew » Tue Jun 11, 2019 12:09 pm

Hello,

sorry to put up that old post again, but i have exactly the same probleme and reinstalling backup4all didn t solv it. Could you please help me on this ?

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: SFTP 10058 error

Post by Support » Wed Jun 12, 2019 8:29 am

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com

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