Restoring outlook 2007 files

[ccpjr]

How do I restore my outlook 2007 files? Can I just restore my contacts? I tried by selecting my backup on the left hand side and then clicking restore but it did not work.

[Adrian (Softland)]

Hi,

Can you explain what did not work?
1. Were the files restored ?
2. Did you receive any error message?
3. Was the backup made from the same Outlook account?

[ccpjr]

Files were not restored, there was no error message and it is the same outlook account. Do I need to tell restore were to restore the outlook 2007 backup files to?

[Adrian (Softland)]

Hi,

No, you don't need to tell the restore location. Backup4all will detect that.

If you try to restore the files (just for test) to another location, does it work?

Can you send me the restore log after you try to restore to the original location?

[ccpjr]

How do I send you the restore file?

[Adrian (Softland)]

Hi,

I need the restore log, not the restored files.
To find it, go to View->Job Logs->Last restore log and send it to support[at]backup4all[dot]com