Restoring outlook 2007 files

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ccpjr
Posts: 3
Joined: Fri Jun 29, 2012 12:21 am

Restoring outlook 2007 files

Post by ccpjr » Fri Jun 29, 2012 12:28 am

How do I restore my outlook 2007 files? Can I just restore my contacts? I tried by selecting my backup on the left hand side and then clicking restore but it did not work.

Support
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Re: Restoring outlook 2007 files

Post by Support » Fri Jun 29, 2012 9:11 am

Hi,

Can you explain what did not work?
1. Were the files restored ?
2. Did you receive any error message?
3. Was the backup made from the same Outlook account?

ccpjr
Posts: 3
Joined: Fri Jun 29, 2012 12:21 am

Re: Restoring outlook 2007 files

Post by ccpjr » Sun Jul 01, 2012 11:30 pm

Files were not restored, there was no error message and it is the same outlook account. Do I need to tell restore were to restore the outlook 2007 backup files to?

Support
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Location: Cluj-Napoca, Romania
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Re: Restoring outlook 2007 files

Post by Support » Mon Jul 02, 2012 2:19 pm

Hi,

No, you don't need to tell the restore location. Backup4all will detect that.

If you try to restore the files (just for test) to another location, does it work?

Can you send me the restore log after you try to restore to the original location?

ccpjr
Posts: 3
Joined: Fri Jun 29, 2012 12:21 am

Re: Restoring outlook 2007 files

Post by ccpjr » Wed Jul 04, 2012 9:53 pm

How do I send you the restore file?

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Restoring outlook 2007 files

Post by Support » Thu Jul 05, 2012 8:13 am

Hi,

I need the restore log, not the restored files.
To find it, go to View->Job Logs->Last restore log and send it to support[at]backup4all[dot]com

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