Hi there, I have a backup created in 2007, I can see all of the files and the backup4all catalog file, but when I try to open it using the latest version of backup4all, I get the error
"Cannot load backup catalog "path....\backup4allBackup\server1.bck". please make sure the file is a valid backup catalog and is not used by other applications."
I know it is a backup4all backup (just old) and it is not being used by any other applications (I just checked to make sure right now so I don't waste peoples time!).
Could this be due to version differences between then and now? Please could someone let me know what I should do?
Stuart
Restoring old backup
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Adrian (Softland)
- Posts: 1697
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Restoring old backup
Hi,
Even if the catalog was created with a previous version of Backup4all, it should work.
Please send us that catalog file to see what the problem is. Send it to support[at]backup4all[dot]com
Even if the catalog was created with a previous version of Backup4all, it should work.
Please send us that catalog file to see what the problem is. Send it to support[at]backup4all[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Re: Restoring old backup
Hi,
Thanks, I will send the catalog now.
Thanks, I will send the catalog now.
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Adrian (Softland)
- Posts: 1697
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Restoring old backup
Hi,
We received the file. It seems the catalog is corrupted.
We received the file. It seems the catalog is corrupted.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html