Restoring old backup

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OGO
Posts: 2
Joined: Wed Apr 25, 2012 12:03 pm

Restoring old backup

Post by OGO » Wed Apr 25, 2012 12:23 pm

Hi there, I have a backup created in 2007, I can see all of the files and the backup4all catalog file, but when I try to open it using the latest version of backup4all, I get the error

"Cannot load backup catalog "path....\backup4allBackup\server1.bck". please make sure the file is a valid backup catalog and is not used by other applications."

I know it is a backup4all backup (just old) and it is not being used by any other applications (I just checked to make sure right now so I don't waste peoples time!).

Could this be due to version differences between then and now? Please could someone let me know what I should do?

Stuart

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Restoring old backup

Post by Support » Thu Apr 26, 2012 8:37 am

Hi,

Even if the catalog was created with a previous version of Backup4all, it should work.
Please send us that catalog file to see what the problem is. Send it to support[at]backup4all[dot]com

OGO
Posts: 2
Joined: Wed Apr 25, 2012 12:03 pm

Re: Restoring old backup

Post by OGO » Thu Apr 26, 2012 1:00 pm

Hi,

Thanks, I will send the catalog now.

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Restoring old backup

Post by Support » Fri Apr 27, 2012 11:06 am

Hi,

We received the file. It seems the catalog is corrupted.

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