Hi there, I have a backup created in 2007, I can see all of the files and the backup4all catalog file, but when I try to open it using the latest version of backup4all, I get the error
"Cannot load backup catalog "path....\backup4allBackup\server1.bck". please make sure the file is a valid backup catalog and is not used by other applications."
I know it is a backup4all backup (just old) and it is not being used by any other applications (I just checked to make sure right now so I don't waste peoples time!).
Could this be due to version differences between then and now? Please could someone let me know what I should do?
Stuart
Restoring old backup
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- Posts: 1635
- Joined: Wed Dec 16, 2009 12:46 pm
- Location: Cluj-Napoca, Romania
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Re: Restoring old backup
Hi,
Even if the catalog was created with a previous version of Backup4all, it should work.
Please send us that catalog file to see what the problem is. Send it to support[at]backup4all[dot]com
Even if the catalog was created with a previous version of Backup4all, it should work.
Please send us that catalog file to see what the problem is. Send it to support[at]backup4all[dot]com
Re: Restoring old backup
Hi,
Thanks, I will send the catalog now.
Thanks, I will send the catalog now.
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- Posts: 1635
- Joined: Wed Dec 16, 2009 12:46 pm
- Location: Cluj-Napoca, Romania
- Contact:
Re: Restoring old backup
Hi,
We received the file. It seems the catalog is corrupted.
We received the file. It seems the catalog is corrupted.