Restoring Earlier Versions
I'm running version 5.5 and am trying to restore a prior version of a specific file that has mysteriously disappeared. When I review the backup through the Explore View Versions pane, the only version of the file that appears is from back in January 2017. There should be multiple versions as I update this file monthly and run a smart backup every two days.
I would like to upgrade to version 7, but at this point I'm not sure I want to spend the money because it appears that version 5.5 has not accomplished what it should be.
I would like to upgrade to version 7, but at this point I'm not sure I want to spend the money because it appears that version 5.5 has not accomplished what it should be.
-
- Posts: 1948
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Restoring Earlier Versions
Hi,
Do you have any backup logs for when the file should have been backed up?
If yes, please send us such a log and the .bkc catalog for that job to support[at]backup4all[dot]com
Do you have any backup logs for when the file should have been backed up?
If yes, please send us such a log and the .bkc catalog for that job to support[at]backup4all[dot]com