Restore doesn't restore all files
I have a strange issue with Restore.
After a infection with a Ransomware, we needed to restore all files from the backup. After the restore we got the message that restore was successful. After a check we found out that the restore didn't restore all files. after checking the catalog if the files where there we did a second restore just for those files.
it was about 90 mb big but he only did a restore a single file..... no errors.
we use incremental back-up. 1 job is too a local NAS an 2 jobs too a offside location NAS with FTP. none of the locations could restore all file.
All the backups r successful no errors (except some open files, but not the files i wanted te restore).
Lucky enough we could restore the file with shadow copy from MS but i still have a issue know why the restore is nor working.
HELP!
regards Erik
After a infection with a Ransomware, we needed to restore all files from the backup. After the restore we got the message that restore was successful. After a check we found out that the restore didn't restore all files. after checking the catalog if the files where there we did a second restore just for those files.
it was about 90 mb big but he only did a restore a single file..... no errors.
we use incremental back-up. 1 job is too a local NAS an 2 jobs too a offside location NAS with FTP. none of the locations could restore all file.
All the backups r successful no errors (except some open files, but not the files i wanted te restore).
Lucky enough we could restore the file with shadow copy from MS but i still have a issue know why the restore is nor working.
HELP!
regards Erik
-
Adrian (Softland)
- Posts: 1948
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Restore doesn't restore all files
Hi,
Can you send us the last restore log and the .bkc catalog file from the backup destination to see what the problem is?
Can you send us the last restore log and the .bkc catalog file from the backup destination to see what the problem is?