removing deleted files from mirror backup

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rds
Posts: 1
Joined: Mon Jun 14, 2010 2:21 pm

removing deleted files from mirror backup

Post by rds » Mon Jun 14, 2010 2:29 pm

I am using a mirror backup with the fast mirror option ON, the remove deleted files option ON, and the only when source is present option OFF...however, none of the deleted files are being removed from the backup files...any ideas as to why? thanks...

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: removing deleted files from mirror backup

Post by Support » Tue Jun 15, 2010 8:03 am

Hi,

What is your backup destination type?

Guest

Re: removing deleted files from mirror backup

Post by Guest » Tue Jun 15, 2010 1:05 pm

local and external hard drives

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: removing deleted files from mirror backup

Post by Support » Wed Jun 16, 2010 6:51 am

Hi,

Please send us:
- the .bkc catalog file for that job. You can find the .bkc file if you go to View->Open folder->Destination folder.
- the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.
Put the files into a zip archive.

fbower
Posts: 3
Joined: Thu Jul 08, 2010 5:15 am

Re: removing deleted files from mirror backup

Post by fbower » Thu Jul 08, 2010 5:21 am

Did you find the cause of this problem because I think I am seeing the same thing. I created a mirror backup then checked remove deleted files. I deleted two files on the source and then ran the backup again. After it finished I check the backup folder (on a usb drive) and the files that I deleted from the source where still there?

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: removing deleted files from mirror backup

Post by Support » Thu Jul 08, 2010 10:23 am

Hi,

The previous user did not sent us the requested files to see what the problem is.

Please send us:
- the .bkc catalog file for that job. You can find the .bkc file if you go to View->Open folder->Destination folder.
- the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.
Put the files into a zip archive.

fbower
Posts: 3
Joined: Thu Jul 08, 2010 5:15 am

Re: removing deleted files from mirror backup

Post by fbower » Fri Jul 09, 2010 12:14 am

I sent the requested files to support@backup4all.com.

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: removing deleted files from mirror backup

Post by Support » Fri Jul 09, 2010 12:45 pm

Hi,

The files were not removed because the backup did not ran (Backup4all didn't found any new or modified files).
The files will be removed if there is at least one file to be backed up (new or modified).

fbower
Posts: 3
Joined: Thu Jul 08, 2010 5:15 am

Re: removing deleted files from mirror backup

Post by fbower » Fri Jul 09, 2010 3:34 pm

Thanks. I added a file to the source drive and then the deleted files where removed.

bootweasel
Posts: 3
Joined: Mon Jun 18, 2012 9:32 am

Re: removing deleted files from mirror backup

Post by bootweasel » Mon Jun 18, 2012 9:56 am

Hello,

I am experiencing a similar problem with an FTP mirror backup set. The log doesn't show any problems but files are never removed from the FTP directory. The user account definitely has delete permissions (I checked using a standard FTP client).

I can provide the log and bkc files if that would help.

Thanks,

John

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