program will not run - starburn.dll

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biterg
Posts: 6
Joined: Thu Jun 10, 2010 9:12 pm

program will not run - starburn.dll

Post by biterg » Thu Jun 10, 2010 9:17 pm

I am trying to install and run on a new laptop and the program will not run.
I get an errormessage about version of starburn.dll error 6

The install is on a vmWare virtual pc running Windows XP.
Host machine is Windows7-64 bit.

I do have Backup4all running on other PCs with no problems, but seems it will not run on a virtual machine.

Any fixes?

Biterg

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: program will not run - starburn.dll

Post by Support » Fri Jun 11, 2010 10:44 am

Hi,

We tested the same scenario as yours: host Windows7-64bit, VMware player (latest build) runinng Windows XP.
We were not able to reproduce the problem here. The installation went fine and the backup also works fine.
Please make sure you use the latest updates.

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