Problem with a scheduled mirror backup

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alex78
Posts: 2
Joined: Mon Feb 10, 2020 1:03 pm

Problem with a scheduled mirror backup

Post by alex78 »

Dear Backup4all specialist,

I have set up 7 Mirror Backup and all the job have the same problem. Oftentimes, during scheduled night backups, the software does not check thoroughly the list of files which need to be copied, and therefore not all the files that have been added/modified are properly backed up. However, when I manually start the process the software checks for all the discrepancies and therefore the files that had not been copied during the night are properly backed up.
The discrepancy check for a scheduled job lasts 3 seconds, while it takes 4 minutes for a manual job.

We have many folders that need backed up, but the files that are modified/added are few.

I have attached the log of the scheduled night jobs with missing files and the job run this morning manually with the list of the files that have been copied.

Thanks for your input
Best regards

SCHEDULED BACKUP

[09/02/2020 03:00:05] Backup4all 8.5.272
[09/02/2020 03:00:05] C:\Program Files (x86)\Softland\Backup4all 8\bBackup.exe /R {C98050AF-06AD-4714-AC4F-28C202516E71} -PRIORITY 2
[09/02/2020 03:00:05] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[09/02/2020 03:00:05] Operating system: Windows Server 2012 R2 Standard (Build 9600)
Processor[0] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[1] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[2] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[3] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[4] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[5] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[6] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[7] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[8] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[9] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[10] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[11] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Physical memory (free/total) : 13612 MB/16318 MB
User : BV\Administrator
Admin/BkPriv/RePriv : True/False/False
IsWOW64 : True
Locale : Italiano (Italia)
Installed antiviruses:
No antivirus detected

[09/02/2020 03:00:05] UAC prevented settings SE_BACKUP_NAME privilege : Non tutti i privilegi o i gruppi menzionati sono assegnati al chiamante [1300]
[09/02/2020 03:00:05] UAC prevented settings SE_RESTORE_NAME privilege : Non tutti i privilegi o i gruppi menzionati sono assegnati al chiamante [1300]
[09/02/2020 03:00:05] Opening file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Backup4all.hst"
[09/02/2020 03:00:05] Starting backup for "Backup BE" at 09/02/2020 03:00:05
[09/02/2020 03:00:05] Backup Summary:
General:
Name: Backup BE
Tags:
Description:
Ini file: C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Jobs\{C98050AF-06AD-4714-AC4F-28C202516E71}.ini
Destination:
Destination type: Network
Drive: \\192.168.54.41\be
Folder: \\192.168.54.41\be\
Catalog: \\192.168.54.41\be\Backup BE.bkc
User/password is set: Yes
First use windows authentication: No
Disconnect if connected: No
Source(s):
\\192.168.54.31\be
[Network]
Filters:
Main:
Include filter:
Include all files.
Exclude filter:
Exclude no files.
Customize (overridden folders):
\\192.168.54.31\be
Include filter:
Include all files.
Exclude filter:
Exclude Folders
( Folder name = '\\192.168.54.31\be\scanner')
Backup type:
Type: Mirror
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Folder name prefix: none
Fast mirror: Yes
Create full paths: No
Copy files in a subfolder: No
Remove excluded or deleted files from backup: No
Zip the files: No
Copy NTFS security permissions: No
Copy NTFS alternate file streams: No
Allow file splitting when spanning: No
Sort mirror files for optimized spanning: No
Advanced settings:
Backup:
Use local catalog: Yes
Compress catalog in destination: No
Test after backup: No
Verify backup before execution No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Smart file scanning mode: No
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled
Emails:
Send emails to: XXX@XXX.it
Attach backup log file to email: No
Use HTML format for emails: Yes
Backup messages:
On successful backup send:
On backup with warnings send:
On backup with errors send:
Test messages:
On successful test send:
On test with errors send:
Cleanup messages:
On successful cleanup send:
On cleanup with errors send:
Scheduler:
Abort backup when source drives are not available: Yes

[09/02/2020 03:00:05] Checking backup destination (Network)
[09/02/2020 03:00:05] Opening file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 03:00:08] Checking if the drives of the sources exist
[09/02/2020 03:00:10] Creating the list of files to backup
[09/02/2020 03:00:10] Opening file ":memory:"
[09/02/2020 03:00:13] Closing file ":memory:"
[09/02/2020 03:00:13] Folders found to backup: 0
[09/02/2020 03:00:13] Files found to backup: 0 (0 bytes)

Next scheduled backup: 10/02/2020 03:00:00
Backup completed in 9 second(s) at 09/02/2020 03:00:14 with 0 error(s), 0 warning(s)
[09/02/2020 03:00:14] Sending mail to "XXX@XXX.it"
[09/02/2020 03:00:16] Closing file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 03:00:16] Opening file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 03:00:18] Closing file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 03:00:18] Closing file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Backup4all.hst"

MANUAL BACKUP

[09/02/2020 07:08:40] Backup4all 8.5.272
[09/02/2020 07:08:40] C:\Program Files (x86)\Softland\Backup4all 8\bBackup.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {C98050AF-06AD-4714-AC4F-28C202516E71}
[09/02/2020 07:08:40] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[09/02/2020 07:08:40] Operating system: Windows Server 2012 R2 Standard (Build 9600)
Processor[0] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[1] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[2] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[3] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[4] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[5] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[6] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[7] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[8] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[9] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[10] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Processor[11] : Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
Physical memory (free/total) : 13275 MB/16318 MB
User : BV\administrator
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : Italiano (Italia)
Installed antiviruses:
No antivirus detected

[09/02/2020 07:08:40] Opening file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Backup4all.hst"
[09/02/2020 07:08:40] Starting backup for "Backup BE" at 09/02/2020 07:08:40
[09/02/2020 07:08:40] Backup Summary:
General:
Name: Backup BE
Tags:
Description:
Ini file: C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Jobs\{C98050AF-06AD-4714-AC4F-28C202516E71}.ini
Destination:
Destination type: Network
Drive: \\192.168.54.41\be
Folder: \\192.168.54.41\be\
Catalog: \\192.168.54.41\be\Backup BE.bkc
User/password is set: Yes
First use windows authentication: No
Disconnect if connected: No
Source(s):
\\192.168.54.31\be
[Network]
Filters:
Main:
Include filter:
Include all files.
Exclude filter:
Exclude no files.
Customize (overridden folders):
\\192.168.54.31\be
Include filter:
Include all files.
Exclude filter:
Exclude Folders
( Folder name = '\\192.168.54.31\be\scanner')
Backup type:
Type: Mirror
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Folder name prefix: none
Fast mirror: Yes
Create full paths: No
Copy files in a subfolder: No
Remove excluded or deleted files from backup: No
Zip the files: No
Copy NTFS security permissions: No
Copy NTFS alternate file streams: No
Allow file splitting when spanning: No
Sort mirror files for optimized spanning: No
Advanced settings:
Backup:
Use local catalog: Yes
Compress catalog in destination: No
Test after backup: No
Verify backup before execution No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Smart file scanning mode: No
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled
Emails:
Send emails to: XXX@XXX.it
Attach backup log file to email: No
Use HTML format for emails: Yes
Backup messages:
On successful backup send:
On backup with warnings send:
On backup with errors send:
Test messages:
On successful test send:
On test with errors send:
Cleanup messages:
On successful cleanup send:
On cleanup with errors send:
Scheduler:
Abort backup when source drives are not available: Yes

[09/02/2020 07:08:40] Checking backup destination (Network)
[09/02/2020 07:08:40] Opening file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 07:08:42] Checking if the drives of the sources exist
[09/02/2020 07:08:45] Creating the list of files to backup
[09/02/2020 07:08:45] Opening file ":memory:"
[09/02/2020 07:09:04] Found folder \\192.168.54.31\be\Belvedere\SHOWROOM
[09/02/2020 07:09:04] Found file \\192.168.54.31\be\Belvedere\SHOWROOM\Showroom_ 2019.xlsx
[09/02/2020 07:09:05] Found folder \\192.168.54.31\be\Clienti
[09/02/2020 07:10:45] Found folder \\192.168.54.31\be\Clienti\Bassi
...
[09/02/2020 07:10:45] Found folder \\192.168.54.31\be\Clienti\Bassi\PdA\PdA N. 5690\Varie
[09/02/2020 07:13:12] Closing file ":memory:"
[09/02/2020 07:13:13] Folders found to backup: 38
[09/02/2020 07:13:13] Files found to backup: 2 (10,76 MB)

[09/02/2020 07:13:14] Preparing shadow copy
[09/02/2020 07:13:14] There are no source drives that support Volume Shadow Copy.
[09/02/2020 07:13:14] Added folder \\192.168.54.31\be\Clienti
...
[09/02/2020 07:13:15] Added file \\192.168.54.31\be\Belvedere\SHOWROOM\Showroom_ 2019.xlsx

[09/02/2020 07:13:17] Saving backup catalog "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 07:13:23] Closing file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 07:13:24] Opening file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
Total number of files added to backup: 2
Total number of folders added to backup: 38
Total size of files added to backup: 10,76 MB
Number of files excluded: 0
Number of folders excluded: 0
Next scheduled backup: 10/02/2020 03:00:00
Backup completed in 4:44 minute(s) at 09/02/2020 07:13:24 with 0 error(s), 0 warning(s)
[09/02/2020 07:13:24] Sending mail to "XXX@XXX.it"
[09/02/2020 07:13:26] Closing file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Catalogs\Backup BE(1).bkc"
[09/02/2020 07:13:27] Closing file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 8\Backup4all.hst"

Adrian (Softland)
Posts: 1550
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Problem with a scheduled mirror backup

Post by Adrian (Softland) »

Hi,

Do you have the same problem if you map the source network share and use the mapped drive as backup source?

alex78
Posts: 2
Joined: Mon Feb 10, 2020 1:03 pm

Re: Problem with a scheduled mirror backup

Post by alex78 »

I can't do that, I need to do the backup with network path :(

Adrian (Softland)
Posts: 1550
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Problem with a scheduled mirror backup

Post by Adrian (Softland) »

Hi,

Do you have the same problem if you set the scheduled task to run with the highest privileges?

Post Reply