Have questions about Backup4all, or having problems using it? Ask here for help.
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lobbie1978
- Posts: 3
- Joined: Mon May 30, 2016 8:15 pm
- Location: Haarlem, the Netherlands
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by lobbie1978 » Mon May 30, 2016 8:21 pm
Hi guys,
First of all I'd like to say I love your backup application. As far as I'm concerned it's the best one. So, much respect and thanks.
However, I'm experiencing some issues with the Outlook plugin. I'm using Backup4all version 6.1.157.
Most of the folders and files are listed in red and will not backup to the destination. I'm sure it has something to do with access rights, but I can't seem to figure out how to bypass this.
Any help is greatly appreciated
Thanks in advance.
- Rob
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Support
- Posts: 1475
- Joined: Wed Dec 16, 2009 12:46 pm
- Location: Cluj-Napoca, Romania
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Contact:
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by Support » Wed Jun 08, 2016 1:03 pm
Hi,
Please try to run Backup4all as administrator, do you have the same problem?
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lobbie1978
- Posts: 3
- Joined: Mon May 30, 2016 8:15 pm
- Location: Haarlem, the Netherlands
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Contact:
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by lobbie1978 » Tue Oct 25, 2016 6:40 am
Hi guys,
This issue is still relevant. I just reconfigured Backup4all with the Outlook plugin and still most of the files are listed in red and will not be backed up. I tried to run B4all in Administrator mode. I even started the services in administrator mode, but no luck so far.
It would be nice if this can be solved. I really need a proper Outlook backup.
I'm running Windows 10 Pro x64 v1607 build 14393.321. Backup4all v6.2
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Support
- Posts: 1475
- Joined: Wed Dec 16, 2009 12:46 pm
- Location: Cluj-Napoca, Romania
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Contact:
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by Support » Thu Oct 27, 2016 8:51 am
Hi,
Please send us the last backup log to support[at]backup4all[dot]com
