Outlook plugin doesn't backup all the files

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lobbie1978
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Joined: Mon May 30, 2016 8:15 pm
Location: Haarlem, the Netherlands
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Outlook plugin doesn't backup all the files

Post by lobbie1978 » Mon May 30, 2016 8:21 pm

Hi guys,

First of all I'd like to say I love your backup application. As far as I'm concerned it's the best one. So, much respect and thanks.
However, I'm experiencing some issues with the Outlook plugin. I'm using Backup4all version 6.1.157.
Most of the folders and files are listed in red and will not backup to the destination. I'm sure it has something to do with access rights, but I can't seem to figure out how to bypass this.

Any help is greatly appreciated :)

Thanks in advance.

- Rob

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Outlook plugin doesn't backup all the files

Post by Support » Wed Jun 08, 2016 1:03 pm

Hi,

Please try to run Backup4all as administrator, do you have the same problem?

lobbie1978
Posts: 3
Joined: Mon May 30, 2016 8:15 pm
Location: Haarlem, the Netherlands
Contact:

Re: Outlook plugin doesn't backup all the files

Post by lobbie1978 » Tue Oct 25, 2016 6:40 am

Hi guys,

This issue is still relevant. I just reconfigured Backup4all with the Outlook plugin and still most of the files are listed in red and will not be backed up. I tried to run B4all in Administrator mode. I even started the services in administrator mode, but no luck so far.
It would be nice if this can be solved. I really need a proper Outlook backup.
I'm running Windows 10 Pro x64 v1607 build 14393.321. Backup4all v6.2

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Outlook plugin doesn't backup all the files

Post by Support » Thu Oct 27, 2016 8:51 am

Hi,

Please send us the last backup log to support[at]backup4all[dot]com

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