Outlook plugin doesn't backup all the files

[lobbie1978]

Hi guys,

First of all I'd like to say I love your backup application. As far as I'm concerned it's the best one. So, much respect and thanks.
However, I'm experiencing some issues with the Outlook plugin. I'm using Backup4all version 6.1.157.
Most of the folders and files are listed in red and will not backup to the destination. I'm sure it has something to do with access rights, but I can't seem to figure out how to bypass this.

Any help is greatly appreciated

Thanks in advance.

- Rob

[Adrian (Softland)]

Hi,

Please try to run Backup4all as administrator, do you have the same problem?

[lobbie1978]

Hi guys,

This issue is still relevant. I just reconfigured Backup4all with the Outlook plugin and still most of the files are listed in red and will not be backed up. I tried to run B4all in Administrator mode. I even started the services in administrator mode, but no luck so far.
It would be nice if this can be solved. I really need a proper Outlook backup.
I'm running Windows 10 Pro x64 v1607 build 14393.321. Backup4all v6.2

[Adrian (Softland)]

Hi,

Please send us the last backup log to support[at]backup4all[dot]com