out of memory

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dpicr
Posts: 2
Joined: Thu Jan 12, 2012 11:25 am

out of memory

Post by dpicr »

We have the latest version of backup4all installed on a server with OS windows server 2003.

Every time we try to backup files with 256GB to an external drive we get the error message "out of memory" always near 70% of the total backup.

Can you help us?

Thanks
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Adrian (Softland)
Posts: 1944
Joined: Wed Dec 16, 2009 12:46 pm

Re: out of memory

Post by Adrian (Softland) »

Hi,

Please open Backup Properties->Advanced.
Uncheck the "Store temporary catalog data in memory" option.
Press Save and run again the backup.
Do you still have the problem?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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dpicr
Posts: 2
Joined: Thu Jan 12, 2012 11:25 am

Re: out of memory

Post by dpicr »

problem solved!

many thanks
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DA!
Posts: 3
Joined: Tue Mar 06, 2012 8:29 am

Re: out of memory

Post by DA! »

I have the same problem.
"Store temporary catalog data in memory" option is off.

What should I do?
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Adrian (Softland)
Posts: 1944
Joined: Wed Dec 16, 2009 12:46 pm

Re: out of memory

Post by Adrian (Softland) »

Hi,

Do you have the latest version of Backup4all 4.6.263?
If yes, please send us the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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