Out of Memory

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ha100
Posts: 15
Joined: Fri Dec 25, 2020 3:09 pm

Out of Memory

Post by ha100 »

I get 'out of memory' every time I make an incremental backup of around 12 million files. The full backup went through ok.
It does not matter if I turn on 'put catalog in RAM' or not. It does not matter if I make a backup to cloud or on the internal network.
What can this be? Does Back4All not support a 10 million files backup?
I have increased my ram up to 32 gb. It makes no difference.

ha100
Posts: 15
Joined: Fri Dec 25, 2020 3:09 pm

Re: Out of Memory

Post by ha100 »

I have put the backup on a new server with 64 gb ram. The same problem.
Now I first get 'Out of Memory' and after that 'Error: Invalid command line parameter or no imtStart messager received! '.
I have disabled DEP and restarted the backupserver. Nothing seems to solve this. I guess Backup4All cannot cope with this amount of files.

Are there any suggestions?

Adrian (Softland)
Posts: 1710
Joined: Wed Dec 16, 2009 12:46 pm

Re: Out of Memory

Post by Adrian (Softland) »

Hi,

Please let us know how large is the backup catalog file from:
C:\Users\<user name>\AppData\Roaming\Softland\Backup4all 8\Catalogs\

ha100
Posts: 15
Joined: Fri Dec 25, 2020 3:09 pm

Re: Out of Memory

Post by ha100 »

Hello Adrian,

Thanks for your reply.
The catalog is 2.6 gb.
Is this too large? What can I do about it?

Adrian (Softland)
Posts: 1710
Joined: Wed Dec 16, 2009 12:46 pm

Re: Out of Memory

Post by Adrian (Softland) »

Hi,

It seems the problem is that you have many backup versions of those 12 million files.
That will result in a large catalog.
Please use the cleanup action to clean some old versions, in order to reduce the catalog file size.

ha100
Posts: 15
Joined: Fri Dec 25, 2020 3:09 pm

Re: Out of Memory

Post by ha100 »

Thanks,
How large can a catalog be?

Adrian (Softland)
Posts: 1710
Joined: Wed Dec 16, 2009 12:46 pm

Re: Out of Memory

Post by Adrian (Softland) »

Hi,

As Backup4all is a 32-bit application, it is allowed to use 2 GB or memory. The backup catalog should be under 2 GB.

ha100
Posts: 15
Joined: Fri Dec 25, 2020 3:09 pm

Re: Out of Memory

Post by ha100 »

That makes it very clear. Are there plans to move to 64 bits?

Adrian (Softland)
Posts: 1710
Joined: Wed Dec 16, 2009 12:46 pm

Re: Out of Memory

Post by Adrian (Softland) »

Hi,

We are thinking about moving to 64-bit but not in the near future.

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