OneDrive Issues

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startail
Posts: 6
Joined: Mon Mar 28, 2016 9:43 am

OneDrive Issues

Post by startail » Mon Mar 28, 2016 7:25 pm

Hi.

I'm having issues with OneDrive not uploading bigger files. I have an Office 365 subscription, so I have a 1TB OneDrive account, and I've read up that OneDrive for personal use supports 10GB files now days. But I'm running in to issues here.

I set it to upload a maximum of 10GB per split file (if I set it to above 10GB it still splits at 10GB). This resulted in the not so informative error of...

[2016-03-28 15:27:55] Archiving files to 1_E.zip
[2016-03-28 15:53:47] Testing content of zip D:\Tmp\Backup4all\Softland\Backup4all 6\S2Q6GQH26418970UT70JJ00D8103\1_E001.zip
[2016-03-28 16:03:56] Retry uploading the file "D:\Tmp\Backup4all\Softland\Backup4all 6\S2Q6GQH26418970UT70JJ00D8103\1_E001.zip" to "Zally/Zally Backup - Users/1_E001.zip" (OneDrive)
[2016-03-28 17:07:15] Retry uploading the file "D:\Tmp\Backup4all\Softland\Backup4all 6\S2Q6GQH26418970UT70JJ00D8103\1_E001.zip" to "Zally/Zally Backup - Users/1_E001.zip" (OneDrive)
[2016-03-28 18:10:23] Retry uploading the file "D:\Tmp\Backup4all\Softland\Backup4all 6\S2Q6GQH26418970UT70JJ00D8103\1_E001.zip" to "Zally/Zally Backup - Users/1_E001.zip" (OneDrive)
[2016-03-28 19:13:09] Retry uploading the file "D:\Tmp\Backup4all\Softland\Backup4all 6\S2Q6GQH26418970UT70JJ00D8103\1_E001.zip" to "Zally/Zally Backup - Users/1_E001.zip" (OneDrive)

I tried to lower the size to 5GB, but it results in the same error.

The problem is that if I go any lower than 2GB it will result in splitting files over 2GB into several packages, and that could be problematic I understand. Am I correct here, do I have to worry about that, or can I go lower, to for example 100MB instead?

Support
Posts: 1491
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Re: OneDrive Issues

Post by Support » Thu Mar 31, 2016 12:32 pm

Hi,

We found the problem and we fixed it.
A new build will be released these days.

startail
Posts: 6
Joined: Mon Mar 28, 2016 9:43 am

Re: OneDrive Issues

Post by startail » Thu Mar 31, 2016 8:26 pm

Thanks for the reply.

Another issue/bug I found in the OneDrive section of Backup4all is that when you select the destination folder on OneDrive it never goes beyond the first folder. If I try to expand a folder it never gives you the ones under it.

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: OneDrive Issues

Post by Support » Thu Apr 07, 2016 12:30 pm

Hi,

This problem will be also fixed in the new release.

startail
Posts: 6
Joined: Mon Mar 28, 2016 9:43 am

Re: OneDrive Issues

Post by startail » Fri Apr 08, 2016 4:39 pm

Any news on when this release will be? My 30 day trial will end soon and I wish to test it first.

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: OneDrive Issues

Post by Support » Wed Apr 13, 2016 5:45 am

Hi,

We made a new release 6.1 with the problem solved.

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