New File Backup

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handell
Posts: 1
Joined: Sat May 17, 2014 12:12 am

New File Backup

Post by handell » Sat May 17, 2014 12:25 am

This afternoon, created new subfolder containing several files. Later, executed Incremental BU, but new subfolder was not included. Must add that the new subfolder was created in a folder marked forBU. What am I missing??

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: New File Backup

Post by Support » Mon May 19, 2014 12:40 pm

Hi,

Please send me the last backup log and the backup catalog file (.bkc file from the backup destination) for that job.
Also tell me the location of the new created folder which was not included in backup.
Send the files to support[at]backup4all[dot]com

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