Backup4all Forum

I successfully ran a backup overnight which completed successfully.
The log had "Backup completed in 1:51 minute(s) at 09/03/2023 01:04:22 with 0 error(s), 0 warning(s)" it also had "Starting test on "Backup WHS4 to F Drive" for backup number 21".
However when look at the Backup4All UI now for the backup Job "Backup WHS4 to F Drive" the last one is backup # 20 dated 08/03/2023.
Test runs without errors on the Backup job.
The B4All job history shows that Backup 21 on the 9th ran successfully.
No "clean" jobs have been run.
What reasons might result in complete backup going missing?

Hi,

Please send us the last backup log and the .bkc catalog file from the backup destination, to support[at]backup4all[dot]com

Hi
You should have en email from with with the attached files now.

Hi,

We found the problem and we will fix it.