Main window auto close when starting the application
I've installed the latest version of the application today.
Application installed and started normally, but after closing the application, every time I start it again, the main window flicks for less the a second, closes and the application is minimized to the systary.
Please advise on how to solve this issue.
Thanks.
Application installed and started normally, but after closing the application, every time I start it again, the main window flicks for less the a second, closes and the application is minimized to the systary.
Please advise on how to solve this issue.
Thanks.
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Adrian (Softland)
- Posts: 1950
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Main window auto close when starting the application
Hi,
We cannot reproduce the problem here.
We connected to the client computer and it seems the problem appeared only on a single computer, for a specific user. If he uses Backup4all logged on with another account, everything is fine. That seems to be related to some account problems.
If using the "Show getting started" window, it works fine under all accounts.
We cannot reproduce the problem here.
We connected to the client computer and it seems the problem appeared only on a single computer, for a specific user. If he uses Backup4all logged on with another account, everything is fine. That seems to be related to some account problems.
If using the "Show getting started" window, it works fine under all accounts.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html