Main window auto close when starting the application

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eProc
Posts: 1
Joined: Mon Nov 07, 2011 7:01 am

Main window auto close when starting the application

Post by eProc » Mon Nov 07, 2011 7:09 am

I've installed the latest version of the application today.
Application installed and started normally, but after closing the application, every time I start it again, the main window flicks for less the a second, closes and the application is minimized to the systary.

Please advise on how to solve this issue.

Thanks.

Support
Posts: 1471
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Main window auto close when starting the application

Post by Support » Wed Nov 09, 2011 8:03 am

Hi,

We cannot reproduce the problem here.
We connected to the client computer and it seems the problem appeared only on a single computer, for a specific user. If he uses Backup4all logged on with another account, everything is fine. That seems to be related to some account problems.
If using the "Show getting started" window, it works fine under all accounts.

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